Hi Kiran,
The error indicates that the POWL query is currently locked, for this
you can check SM12 and release/delete any locks existing for the
POWL application area there.
I would suggest you educate the users about quick clicking/navigation
around the POWL especially if you have implemented auto refresh or
refresh on query switch (parameter REFRESHQ=X or REFRESHA=X).
It is advisable to make sure that the selection criteria in the initial
queries are kept as simple as possible to ensure quicker response time
on initial POWL access, i.e. if the initial query in the ESS status
query was All Shopping Carts, I would suggest to restrict the selection
to perhaps 1 day or 1 week as a default to ensure the query is quickly
executed. Once the query is read and opened then the criteria can be
changed and the results updated in the POWL list.
Finally, there is the option to enable shadowing in the POWL which would
allow access to the same query by multiple users thus negating the error
you have experienced, however this shadowing also has its drawbacks
since the use of shadowing removes the ability to personalize and define
new queries by users once it is enabled.
Best regards,
Ivy
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