Log off and redirect... it seems it works but it doesn't

[Former Member]

Hi All,

    I'm facing an issue about "ITS Mobile" and I hope you can help me. I'm working on a a SAP ECC 6.0 (SAP_BASIS 701 0003).

I developed my own ITS mobile internet service to create WM transfer order, I published it and it works fine, with an exception when I press the Function Key F8 to logoff.

I configured my GUI Status Function key as follow :

Function Key                     F8

Function Code                    EX

Functional Type                    T  Transaction Code

Function Text                    Log off

And in the SICF I specified as redirect url (under Error Pages==>Logoff Page folders) the internet service itself, so that as I logoff from the application, I'm redirect to the login page.

So far, so good. The issue is that when I re-try to logon after a first logon, it appears a page saying "Login in process" or something

similar and then I'm forwarded to the logon page again, without any chance to login anymore.

I can login again only if I refresh the browser page or if I restart my  IE session .

It happens only when I press the function key, If I logoff clicking on the Logoff icon proposed by the standard template in the header, the new login works fine.

I found out a work-around, creating my own redirect page that, on the "onLoad" event, forwards the user to the service login page, but I don't think it should work in this way.

Any suggestions ?

Many thanks,

    Gianluca

[former_member194364 · Accepted solution]

Hi Gianluca,

Is the same issue happening if you use a Desktop/Laptop IE and a Mobile IE(what device type and OS version are you using)?

If issue is happening on a Desktop/Laptop IE. (what version?)

I would suggest tracing via HTTPWatch and look at the POST requests when carrying out the F8 action and re-logon.

Regards,

Oisín

[Former Member · Accepted solution]

Hi Oisín,

       thank you for your answer. It happens on my laptop, running IE 9 or Google Chrome (v 28.0.1500.72 m). It also happens on the mobile device, a barcode reader PSC Falcon with Windows CE - IE 8. I'll try the trace as you suggest.

Many Thanks,

     Gianluca

[former_member194364 · Accepted solution]

Hi Gianluca,

What Kernel are you using?

Regards,

Oisín

[Former Member · Accepted solution]

Hi Oisín,

       these are the System Kernel information   

Kernel release    701

Compilation       NT  

Sup.Pkg lvl.      150

ABAP Load         1565

CUA load          32

Mode              opt

Rsyn file

Thank you again,

     Gianluca

[former_member194364 · Accepted solution]

Hi Gianluca,

If you trace using HTTPWatch - what are the values that you see in the 'POST' data?

How does it differ for the 'F8' key V's the 'Click' event for the logoff icon.

Regards,

Oisín