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How to customize ITSM BW reporting

Former Member
0 Kudos

Hello,

We are on SAP Solman 7.1 SP08 using ChaRM as functionality as I want to set up the ITSM BW reporting, but with my own filters. I can see the standard reporting for Change documents or Request of changes, but what I want is to have many filters about Transport requests created with ChaRM. I found information about TR infocubes and so on (0TRPCREQ1) but I don't know how I can set up a report to see it in ITSM BW reporting. Please if there is someone who can help me...

Thank you in advance for your help.

BR,

M.B.R

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

hi,

its very simple, just copy your standard BI query to Z, and set the as many as filters from the infocube for your z query.

can be done via query designer tool.

check http://www.sap-press.de/download/dateien/2422/sappress_sap_netweaver_bw_7x_reporting.pdf

Get in connect with BI expert in your team.

Regards

Jansi

Former Member
0 Kudos

Hello Jansi,

Thank you for your answer. As I'm not very aware about BI stuffs, I will read your doc to copy my query. But, another question, when I will copy my query, how can I see it on ITSM BW reporting? Can I add my own filter? how Can I do this?

Please advice and thank you for your help.

BR,

MRB

Former Member
0 Kudos

Hi,

After you built your custom query, then you need to generate custom WEB Template copy of Standard to show your custoom query in ITSM BW reporting. check the last 2 points n te page.

http://help.sap.com/saphelp_sm71_sp08/helpdata/en/a6/409656e03e47fcbeb29faf90c7b31a/content.htm

Regards

Jansi

Answers (3)

Answers (3)

Private_Member_19084
Active Contributor
0 Kudos

Hello,

we are having the same requirement.

Have you found a suitable documentation, how to set up reportings with own filters and kpis?

btw, the 1st link isn't working anylonger

Kind regards

Former Member
0 Kudos

Hello,

Any update please?

Thank you

Former Member
0 Kudos

Hello GSI,

In addtion please read pdf https://websmp106.sap-ag.de/~sapidb/011000358700001194612012E

BR,

SAPFan

Former Member
0 Kudos

Hello SAP Fan,

I've already read this doc. I can see standard reports but it doesn't descrive how I can add my own filters (ex. for number of Transport requests created, tasks and so on).

Thank you.

BR,

GSI