on 07-04-2013 7:16 AM
I have a question on how to locate and attach an incident to a problem. If I have created a Problem and I go to the "related incident" block there is am option of "FIND RELATED INCIDENTS" which is active. When click on RELATED INCIDENT PROBLEM the option will display transaction type SMIN, SMIS, SMIV rather the tranasction type YMIN which I am using
hi,
you have to integrate the problem with the incident before proceed with search related incident problem.
check here https://websmp207.sap-ag.de/~sapidb/011000358700000478972011E/index.htm
Please check.
Regards,
Jansi
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