SRM workflow issue

[Former Member]

Hi

I am facing a workflow issue  in srm 7.0 (application controlled workflow).The workflow status shows ERROR in SWI6.

When checked in BBP_PD there is no work item ID for the shopping cart.

Kindly advice how this can be resolved.

Thanks

Swathi

[Former Member · Accepted solution]

Hi,

is that a general problem for all shopping carts?

Try Transaction SWUE with BUS2121 event SAVED and shopping cart ID.

This will trigger workflow again.

Have also a closer look at the SWI6 protocoll for further error description.

Regards Stephan

[Former Member · Accepted solution]

Hi Stephen,

Thanks for your response.This problem is only for a specific shopping cart so just restarted workflow and it is with approver now.

Thanks

[Former Member · Accepted solution]

Hi Swathi,

good to hear, please reward points if it was helpful.

Thanks in advance.

Regards

Stephan