SAP HANA 1.0 installation error

[Former Member]

Hello,

I am trying to install the SAP HANA Platform Ed. 1.0 SPS05 by following the installation guide from SAP. After performing all the necessary configurations, I have started the installer using the command ./setup.sh /tmp/hanainst /tmp/setuphana.slmodel. After entering and confirming the master password, I am getting the below error:

Starting HANA Installer

DVD location:      /HANA_MEDIA

Installer DATA:    /HANA_MEDIA/DATA_UNITS/HANA_IM_LINUX__X86_64/com.sap.lm.hana.inst-1.4.3-linux64.tar.gz

Working directory: /tmp/hanainst

Model file:        /tmp/setuphana.slmodel

Log file:          /tmp/hanainst/log/setup.glf

User sapadm is member of group sapsys

Updating/installing SAP host agent...

executing: rpm -Uvh /HANA_MEDIA/DATA_UNITS/SAP_HOST_AGENT_LINUX_X64/saphostagent.rpm

Preparing...                ########################################### [100%]

          package SAPHostAgent-720.142-0.x86_64 is already installed

saphostexec running (pid = 12167)

sapstartsrv running (pid = 12170)

10:04:45 28.06.2013     LOG: Using PerfDir (DIR_PERF) = /usr/sap/tmp

saposcol running (pid = 12202)

/usr/sap/hostctrl/exe/saphostctrl: /lib64/libuuid.so.1: no version information available (required by /usr/sap/hostctrl/exe/saphostctrl)

SAPOSCOL successfully initialized. (4 < 2048)

Adapting cRef.xml (/tmp/hanainst)

Done successfully.

Starting Installer in directory: /tmp/hanainst

    --> ./setuphana -c /tmp/hanainst/cRef.xml -f /tmp/setuphana.slmodel -a execute

Error:Error when trying to access SAP Host Agent

Execution failed. You can find the log file under /tmp/hanainst/log/setup.glf

Installer failed.

I have tried upgrading the SAP Host Agent and it says, No Upgrade required. Please let me know what has to be done to get rid of this.

Thanks,

Balajii

[nicholas_chang · Accepted solution]

Hi,

Is saphostagent pre-installed in your hana box?

You can uninstall the saphostagent by using

rpm -qa | grep -i saphost ; if result return, remove the saphostagent with:

rpm -e saphost*

After that, remove /usr/sap/hostctrl

Rerun ./setup.sh as root.

Hope it helps,

[Former Member · Accepted solution]

Hi Nicholas,

Thanks for the reply.

I have removed saphostagent and the /usr/sap/hostctrl using the below cmds, 

rpm -qa | grep -i saphost
rm -r /usr/sap/hostctrl

but when I run the ./setup.sh, I get

bash: ./setup.sh: No such file or directory

Can you please let me know what am I missing? I am quite new to linux

Thanks,

Balajii

[Former Member · Accepted solution]

ides:~/Desktop # rpm -qa | grep -i saphost
SAPHostAgent-720.142-0
ides:~/Desktop # rpm -e saphost*
error: package saphost* is not installed
ides:~/Desktop # rm -r /usr/sap/hostctrl
ides:~/Desktop # ./setup.sh
bash: ./setup.sh: No such file or directory
ides:~/Desktop # ./setup.sh
bash: ./setup.sh: No such file or directory
ides:~/Desktop #

This is what I have done.

Thanks,

Balajii

[Former Member · Accepted solution]

I have fixed the issue with the SAP Host Agent. But this time, I am struck with the new issue:

'There is no hostname <hanadb> bound to computersystem <localhost>
Either check your computersystem or your model'

The below are the entries that I have in the /etc/hosts file:

127.0.0.1     localhost (this was changed to nil after adding the ip using the Hostnames serive from YaST. But I have changed to localhost)
fe00::0     nil
ff00::0     nil
ff02::1     nil
ff02::2     nil
ff02::3     nil
<my ip>     <fqdn>     hanadb

This is how, my hostnames look like:

Here, the localhost name for 127.0.0.1 is not visible. Please help me what's happening here. Am I doing something wrong?

Thanks,

Balajii

[nicholas_chang · Accepted solution]

Hi,

You can just commented out the localhost in /etc/hosts

#127.0.0.1     localhost

retry and see how it goes.

Also, please use fqdn for the hostname entry specified in your template.

[AtulKumarJain · Accepted solution]

Hi Balaji,

Please check an dverify your input while giving to HANA installer.

THese issue is related to worng or incorrect input(i.e. spelling mistake while input)

Best Regards,

Atul

[Former Member · Accepted solution]

I have commented the localhost in both hosts and hosts.YaST2save files.

I have also modified the FQDN(hanadb.ides.com) in the template setuphana.slmodel. But still I'm getting the same error, but with the FQDN now. Please help me:

'There is no hostname <hanadb.ides.com> bound to computersystem <localhost>
Either check your computersystem or your model'

Thanks,

Balajii

[Former Member · Accepted solution]

Hi Atul,

Thanks for your reply.

Can you please let me know to which input you are referring to?

Thanks,

Balajii

[Former Member · Accepted solution]

Hi Nicholas,

Do I have to assign my Ip address to the loopback adapter like we do in Windows? How can I set the loopback adapter in suse linux and assign my ip to that?

Thanks,

Balajii

[AtulKumarJain · Accepted solution]

Hi ,

I was talking about the input like installation location, datafile path log file path etc.

Please correct the /etc/hosts file entry.

if you are not sure ,please paste the content here.

[Former Member · Accepted solution]

Hi Atul,

Please find the attached hana setup template and let me know if there's anything wrong.

Thanks,

Balajii

setuphana.txt.zip

hosts_YaST2save.txt.zip

hosts.txt.zip

[Former Member · Accepted solution]

,

Hello Ravi and Lars,

Can you please help me with this?

Thanks,

Balajii

[AtulKumarJain · Accepted solution]

Hi Sai,

Please check the SAP Note No. 611361 and verify your hostname according to note.

Please ensure your given input present at file system and accessable

like "/log"/ , /data"/ , /sapmnt" , hanadb.ides.com"

BR

Atul

[Former Member · Accepted solution]

Hi Atul,

I have checked the note and nothing seems to be wrong with the hostname. Do you think, I have to change that?

Also, the folders log, data, sapmnt are created.

Thanks,

Balajii

[AtulKumarJain · Accepted solution]

Hi Sai,

Please change the hostname and start the fresh installation.

BR

Atul

[Former Member · Accepted solution]

The issue was fixed after assigning the my IP to the loopback adapter.

Regards,

Balajii

[lbreddemann · Accepted solution]

sorry - didn't make it earlier to this. Glad the community already helped you!

This forum thingy here actually works !

- Lars

[Former Member · Accepted solution]

Hello all, I am  just installing  SAP HANA Platform Ed. 1.0 SPS06, and I got same Error:

Error:Error when trying to access SAP Host Agent

I simply installed SAP Host Agent manually - now SAP HANA installation proceed

without problems 🙂

Good Luck

Martin