ESR and IB accessing error

[Former Member]

Hi All,

We are getting following error massages while accessing ESR and IB components newly configured PI system which based on PI 731 SP05 Java installation.

Error Message:

" Cannot connect to server using message server : ms:// hostname:8156/P4 see error logs for details

Authentication error ..

Thanks,

Sankar

[former_member207892]

Hi Sankar,

Please try the following:

1) If you are using java 7.0 and above in your local machine try to downgrade to 6.0.

2) Clear the Javaws and try to open.

3) Check whether you have added required roles to the user for the access.

4) Under NWA-->Configuration-->Infrastructure-->Java system properties-->Services[tab]

     Then select XPIServices:All config Service.

    Under this service, check all the below mentioned properties are configured with correct FQDN name in the Custom Calculated Value column:

com.sap.aii.connect.cr.name

com.sap.aii.connect.directory.mshost

com.sap.aii.connect.directory.name

com.sap.aii.connect.integrationserver.name

com.sap.aii.connect.repository.mshost

com.sap.aii.connect.repository.name

com.sap.aii.connect.rwb.name

5) Also please check the password configured for the user

Let me know if the issue still exists.

Thanks!

Praveen

[Former Member]

Hi Praveen,

Thanks for your inputs ,

1. I have verified my local machine Java its on 7.0

2. Cleared JAVAWS

3. Verified PISUPER user roles and password - enough privileges

4. Checked all XPI services point to scssid.XXXX.xxxx.com( Central services url) correctly

my concern is : For logon to system we are using URL J57XXX..xxx.com : port

in this case to access ESR and IB ,after prompting user name PISUPER pwd:xxxxx its pointing to my central service host name like ( scssid.xxxxx.xxx.xxx) I mean  FQDN name not the same which is used while logon system

"cannot connect to server using message server :ms//hostname:8156 etc

I believe we need maintain DNS for same server which is prompted in error message

We have requested to create a DNS for our central services SCSSID xxx.xxx.xom

Let see once DNS entry created I will try and let you know

Thanks,

Sankar

[naveen_chichili]

Hi Sankar,

Did you do the host file configuration by adding you host in C:\Windows\System32\drivers\etc\hosts

add your IP address <tab> and then your host name(Fullyqualified hostname(FQDN))

also check providing FQDN in your url .

Thanks and Regards,

Naveen.