SUM Error - Upgrade Unable to execute the SDT request ABAP operation

[Former Member]

Hi,

I am getting the below error in SUM tool.

Error details :

Unable to execute the SDT request ABAP operation pre-execute pn hostname

Pre-uptime execution of the ABAP upgrade request ABAP has failed error from unit observer

Tool died unexpectedly with ERROR: Error on file

‘/dataexport/SUM/abap/log/PHASES.LOG’

I have attached the Phases.log and the screenshot of the error.

System details :

CRM upgrade from CRM 5.2 to CRM 7.0 EHP 2.0

DB : Oracle 11G

OS : SUN Solaris

Kernel version : 720_EXT Patch 401

This is the 3rd system that we are upgrading.

any ideas ... Please suggest.

Note : In the log file I have edited the SID name with "xxx".

Thanks, Ganesh

Phases.txt.zip

[Nibu · Accepted solution]

Hi,

Sorry , I could nt point out  the proper log in the attachment . Can you paste the relevant ones .

Smells like it hanged up , I will just restart in such a situation . It hanged up for me in ACT_
UPG and it hanged up , restart was the solution . Have you retried the phase after error ? Just retry after R3trans + tp upgrade .

Regards,

Nibu Antony

[Former Member · Accepted solution]

Hi Nibu,

R3trans and tp was already upgraded.

can you specify the log file.

Thanks, Ganesh

[Former Member · Accepted solution]

Thanks,

Since tp and R3trans was updated already, The issue was solved it by execute it again (retry).

[Reagan]

Hello

Please provide the output of this command

ls -la /dataexport/SUM/abap/ACT*

Also provide the contents of this file:

/dataexport/SUM/abap/log/SAPup.ECO

Cheers

RB

[Former Member]

Hi,

Please find the details below.

pkgXXX:XXXadm 14% ls -la /dataexport/SUM/abap/ACT*

No match

also the output of ls -ltr |grep ACT

pkgXXX:XXXadm 15% ls -ltr |grep ACT

-rw-r--r--   1 XXXadm   sapsys      1929 Jun 26 21:33 DBACTPRE.LOG

-rw-r--r--   1 XXXadm   sapsys      1913 Jun 26 21:34 DBACTEMA.LOG

-rw-r--r--   1 XXXadm   sapsys      1915 Jun 27 01:40 DBACTUPG.LOG

-rw-r--r--   1 XXXadm   sapsys      2231 Jun 27 15:13 RADTBUCACT.CMD

Please find the attached log file "SAPup.ECO".

Thanks, Ganesh

SAPup.ECO_.txt.zip

[Reagan]

Hello

Check whether the shadow instance has been created and the DBCLONE jobs in the primary system has been completed successfully.

Also make sure that there is space in the database level and the check for any errors in the database.

Also check for the SAPup.log log in the log directory especially for the phase MAIN_SHDRUN/ACT_UPG.

Check for any dumps in the shadow system with the name LOAD_SWITCHSTATES_LOST

Regards

RB

[Former Member]

Thanks for your reply.

[Former Member]

Hi Ganesh

common question (even if it's your 3rd upg), did you upgraded your upg ker+r3trans and tp?

Last but not least, can you upload also ACTUPG.ELG ?

Let me know

a

[Former Member]

Hi A,

Yes, kernel, r3 and tp are upgraded before start SUM.

please suggest the location of  ACTUPG.ELG.

I can see the below log files in the installation log directory not ACTUPG.ELG

DBACTPRE.LOG

DBACTEMA.LOG

DBACTUPG.LOG

RADTBUCACT.CMD

Thanks, Ganesh

[Former Member]

Hi Ganesh

silly question, did you have enough space on /dataexport/SUM/abap/log/ ? (probably that phase went ok and there is not ACTUPG.ELG but better save than sorry...)

Can you paste version of R3trans and tp ?

As Nibu Antony said, have you retried the phase after error ?

Let us know

a