on 06-26-2013 9:39 AM
Dear Experts,
We have to receive the faulty material from customer in to our plant for repair. Then the repaired material will be send back to customer.
I have configured this Scenario in SAP as Return & Repair process. while testing
I have created the Repair Order in SD. When I try to save the same am getting the below messages.
Refurbishment Orders are not supported. (When I click on Enter, the following msg. is getting populated)
Error when processing service order.
Below are the overview of Config.
IN SD MODULE
ZRAS –Repair / Service (Copy of RAS)
Utilized the standard item categories.
ZRAL – return Repair Del. (Copy of LR Delivery type)
ZFR – Repair Invoice (Copy of FR Invoice type)
IN CS MODULE
ZRRS – Return Repair Service (Copy of SM03 Order Type)
Assigned ZRRS to Maintenance Plants.
Activated refurbishment & Service check box in respective customizing area as it’s required.
Maintained Requirement types & Class Determined the same through item categories.
Still am getting this Error. Kindly help me to solve this issue.
Thanks in Advance.
Rakesh K
Hi RAkesh,
Please make sure that you have assgned the Service Order to the Requirement Class.
The same can be done in OVZG transaction.
Regards
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Hi,
Can you put the message number for this error ?
are you creating directly Sales order ZRAS ? or through notification?
if possible could you please insert screenshot for Overview screen of sales order
regards,
santosh
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