on 06-24-2013 3:32 PM
Dear Experts,
I want to create a new email or there is already one asign it so when for example i create a risk proposal an emails is sent to the person who created the risk proposal however the person who needs to approve it, does not get an email, in the spro i can create new emails with the option Maintain Text for Custom Notification Messages, but where i assign who get to receive that email, and how to assign the event that triggers that email?
Best Regards
Arias,
Please follow the produce given below-
1- Go to Tcode SE61 if you want to customize the standard email template for Rish proposal accept and Risk proposal Reject.
2- Go to Spro->GRC->General Settings->Workflow->Maintain custom notification message.
3- Select a message class ORM_RISK_PROPOSE from the drop down menu while adding new entry.
4- Select message no 000 for risk proposal reject, 001 for Risk Proposal approved and 002 for Risk proposal submitted.
5- Select the Subject for your email
6- Assign the customized template that you created for email notification from SE61 in Docu. Object setting or assign standard email notification template for Risk proposal reject or accept.
7- Make sure your background job for SWN_SELSEN is scheduled for workflow notification.
8- Make sure you complete all the configuration for workflow email notification.
9- Also make sure your agent assignment and even linkages activation related configuration is complete for GRC and Risk management.
Thanks
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Singh, i followed your procedure, but instead of the "standard" template now i can send the email i want, but for example: If i want 2 different users to able to receive this email, for this i mean that x user creates the risk proposal (that triggers the email) and its sent to x emal mailbox, but is it possible that y user can also receive this email?
Best Regards,
Dear Manuel,
Actually I have never set up this specific workflow in risk management. But generally it's always the same procedure to follow. Make sure that you have done the following steps:
- Activate the BC sets for MSMP in TC SCPR20 (you can create samples and modify them later. Make sure you just do it once (otherwise you will overwrite all your previous settings))
- Perform task specific customizing in TC OOCU for GRC-RM (make sure all required tasks are assigned)
- Create/Change the workflow in the MSMP Workflow Configuration (TC GRFNMW_CONFIGURE_WD)
You said you have created a custom notification message. On this account you have to make sure that the document is created and activated in TC SE61 and assigned as custom notification in the workflow (in the MSMP configuration in step "Variables & Templates" you have to add/modify your notification template).
Let me know if my hints were helpful.
Best regards,
Alessandro
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