on 06-24-2013 12:54 PM
Hi All,
I am getting the enclosed exception during execution of the program for generation of Role certification notification to Role owners.
The program is accurately identifying cases for certification, but is encountering the error during execution of email.
Also, kindly let me whether we can generate reminders for the certification. If yes, the steps involved in this regard
Thanks in advance
Regards,
Subash
Hi Subash
Do you have Role Owner assigned to that Business Role for Role Content Approver? Does that User id exist in GRC with a valid email address as well? The log shows that value as blank and the program looks for that information.
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Hi Subash
These were the steps I had for Role Certification:
Program: GRAC_ERM_ROLE_CERTIFY_NOTIF
For email template the SAP standard is SE61 > GRAC_ERM_ROLE_CERT_NOTIF
You can create your own custom template and maintain the link in IMG for message class 0ERM_ROLE_CERTIFY
If this fails, you might need to look at debugging the program to see what's going on
Possibly, post some screen shots of your setup (remove any sensitive information with colour not white so we can see you blanked it out ).
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