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Cannot access External Data : Invalid logon token (FWM 02080) ;Parent Child relationship in dashboards

Hi All,

I am Using Dashboard 4.0 and  i have created Parent and Child SWF's with Live office connections and loaded to the Infoview Portal with all Live Office and Data connections.

Now if i try to open a parent swf that is opening a child swf using 'documentDownload?' via the slideshow component, well everything works fine except for the logon token, I am getting the error message below and data also not refreshed, but the child SWF shows  latest refreshed data.

But when i click parent SWF , The child swf becomes visible but when the queries start to load I get that error message.

We are using BICS Connection and the BO version is 4.0 SP4.

Error Message:

Cannot access External Data : Invalid logon token (FWM 02080)

I have gone through the link below, but we have QAAWS in that discussion and no body has replied with the correct answer yet.

Please help me ASAP as most of our dashboards are having Parent Child relationship and this error is terribly affecting our deliverables.




Hi All.

The problem is solved now.

Need to add the below URL to the Slide show component to load the child at run time. We can use SWF loader component also.


(where E4 is an empty cell referred from the parent dashboard for the CE Logon token Flash Variable which you can find in the data connection menu tab from excelcius).

Thanks for all your valuable suggestions.

Closing the loop here...



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