Delete SC in ordered status though lines had errors in process

[Former Member]

Good afternoon Experts,

We are experiencing the following issue in SRM 07

We have had a cart with lines in error in process but with status approved. I have managed to edit the cart and delete the lines.

Now the cart is in Ordered status value being 0 and the Delete button is available in Application Monitors but it does not allow me to delete.

I have tried  BBP_PD_SC_DB_DELETE and BBP_PD_SC_COMMIT have had no joy with it.

Please see the attached.

Your advice is much appreciated.

Regards,

Ileana

[Former Member]

Let me know what happens when you do following for cart in status " Error in Process":

1. Open the cart.

2. CLick on delete button for all items

3. Click on Read only button.

4. Click on the Yes button on the popup.

Regards,

Sushil

[Former Member]

Dear Ileana,

You have already deleted items right? Then you can manually change the status of SC. Go to bbp_pd and insert I1040 status and bring I1015 status to inactive.

If workflow is not cancelled. Execute function module SWW_WI_ADMIN_CANCEL in transaction SE37 using workitem id.

Regards

Çiçek