Tasks for resubmission

[Former Member]

Hi Experts,

We are in SRM701,

Approver receives work item to "Approve the purchase order XXXXXXXXX" in UWL --> Tasks --> Tasks for Resubmission(1)

why does the approver receives workitem every time under Tasks for Resubmission Tasks rather than New and In Progress Tasks,

Do we have any program which trigerrs these work items to UWL ?

Regards

Kumar

[Former Member · Accepted solution]

Hi Experts,

We are in SRM701,

Approver receives work item to "Approve the purchase order XXXXXXXXX" in UWL --> Tasks --> Tasks for Resubmission(1)

why does the approver receives workitem every time under Tasks for Resubmission Tasks rather than New and In Progress Tasks,

How to troubleshoot the issue , Please advise

Regards

Kumar

[Former Member · Accepted solution]

In SPRO, SRM Server - > Cross-Application Basic Settings-->Event and Event Schema for Alert Management-->Define Event Schema

For the PO, check if there is any value for WF_APPR_LATEST_START and WF_COMPL_LATEST_START and clear them.

These values make the workitem go into Waiting status till the configured number of hours have passed.

Please let me know if this helps.

Regards,

Sushil.