Search published documents, Dont display

[Former Member]

HI SPP Gurus,

We have created a document and published in SPP. But when we search the document with Transaction code or search term, the search results does not display this document. Please find the screen shot as below.

kindly provide your inputs.

Thanks in advance.

Regards,

Narender

[Former Member · Accepted solution]

The issue has been solved. The error was occuring sinice SPP application server was wrongly configured.

Thanks and regards,

Narender.

[Former Member]

Hi Narender,

Are you receiving any errors in the logs?

1. On the uPerform Search server, ensure the Common Apache (instance

name) - Solr service is actually started and stays running in Services.

2. You can test if the Solr search server has started correctly by

navigating to http://[server_name]:8983 on the search server. (This port

is the default port and is shown in your Solr installation log file.)

If the Solr service is started, you will see a Welcome Solr! page.

3. If the Welcome Solr! page is displayed properly, ensure you can

connect to the search server from a different machine.

4. If the Solr search service is running, and you are not able to

connect using the URL, please ensure you are using the correct machine

name and port.

5. If you are able to successfully connect to the Solr search service

and all appears to be running, please test your search functionality and

advise if any results are returned. 

Hope this helps,

Regards,

Matthew

[Former Member]

HI Mathew,

Thanks for your reply.

We have service of Search as Autonomy IDOL. The client does not use the SORL.

Can you please provide more input on this?

Thanks in advance.

Regards,

Narender.