Performance Issue Access Request - Template Management

[Former Member]

After implementation of SP12 on GRC 10.0 the Access Request - Template Management work item presents a performance issue.

When I try to modify an existing template or create a new one, the window Access request Template POWL and the following window to configurate template  become too slow, no responds and in some cases shows the message "time-out error".

Could anyone know how can I fix this issue???

Regards

Mario

[saksham · Accepted solution]

Hi Mario,

Regarding Internet Explorer and GRC 10 compatbility, please also make sure you check SAP note 1717650 and 1674530 - Supported Browser and Operating Systems for GRC10.

Hope it helps.

Best Regards,

Saksham Minocha

[Former Member · Accepted solution]

Saksham, thanks for the response

Applying changes in IE Settings according to SAP Note 1717650 solves the problem.

Best Regards.

[Former Member]

Hello,

If it was working on the previous support pack, it could well be a performance bug. Have you tried running it on another Internet browser like Google Chrome? Also, try running the GRC Front-end via the actual NWBC desktop client to rule out any Internet browser related performance issues.

I had issues with using BRM role building steps when using IE9 on Windows8. Using NWBC desktop client fixed the issue on the short term for me.

All the best.

[Former Member]

Hi Harinam,

Im using IE8 on Windows7 and present the performance issues.

I try to create access requests templates using NWBC desktop client and work properly without performance issues. Using Google Chrome works fine too.

Thanks for the workaround of this problem.

Regards