cancel
Showing results for 
Search instead for 
Did you mean: 

Issue with IDT

Former Member
0 Kudos

Hi, not sure if this is the correct forum but I could not find any other forum for Information Design Tool (IDT).

Am facing the following issue -

I have changed the user id and password in one of the relational connections and published it successfully on the CMC. The connection test for the shortcut connection fails with the message (Invalid user id or password). What could be the issue. The user ids in the connection and the user id used to publish the connection to the CMC are different.

Pl assist.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi Saurabh,

Did you try the above steps? Were you able resolve the issue or do you still have it?

Thanks

Mallik

Former Member
0 Kudos

Hi saurabh,

Try to explicitly re-map the connection shortcut to the updated connection using below steps. It should test successful if its re-pointed correctly.

Double click on connection shortcut

Click on Change connection button

Navigate to the folder where connection is stored and select the connection again

Click Finish

Close the connection shortcut window.

open it again by double clicking and click on test connection

Thanks

Mallik

former_member182521
Active Contributor
0 Kudos

have you exported the universe with the updated connection details?

Former Member
0 Kudos

Hi, I believe we can get to the Universe stage only once the connections are sorted. Am facing issues with connections itself. Thanks.