Program AI_CRM_PRODUCT_SETUP does not Exist

[Former Member]

Hi All,

We  are doing SLA Configuration in Solution Manger 7.1 SP4.

While Executing the Program AI_CRM_PRODUCT_SETUP in SE38 it is showing that "The Program AI_CRM_PRODUCT_SETUP does not Exist"

Waiting for the Solution

Thanks and Regards,

Mathan  A

[former_member188883]

Hi Mathan,

This functionality is available as of SP6 in Solman 7.1

For a workaround please refer SAP note 1741109 - ITSM 7.1 - Generation of IBase Components is not working

Hope this helps.

[Former Member]

Hi Deepak,

Thanks a lot for the reply.

So to use the Program AI_CRM_PRODUCT_SETUP we have to upgrade to SP6?

Thanks and  Regards,

Mathan A

[former_member206552]

Hi Mathan

Yes or you can use the workaround supplied in the note 1741109 as specified by Deepak

Best Regards

Marius