BPC 10 NW Error launching excel from BPF activity in web client

[former_member85978]

Hi,

App Server version : BPC 10 NW SP 09

Client version :  EPM 10 SP 13 patch 5 .Net4 client for big volume.

We have one user that is getting the following error when launching a excel input schedule from a activity in a BPF in the web client.

Error Launching office client : Interface not registered ( Exception from HSRESULT:0x80040155)

Users machine : Windows 7 64 bit , Excel Offce 2010 32 bit , Internet explorer 9 32 bit , EPM Add-in 10 SP 13 patch 5 .Net 4 big vol.

Any ideas why the user receives this error message.

Thanks

Gavin

[ashwin_kulkarni2 · Accepted solution]

Hi Gavin,

The issue seems more related to MS Excel rather than EPM Add-in.

Please check following links. They might help you.

1. http://social.msdn.microsoft.com/Forums/en-us/exceldev/thread/a91557a3-fa9a-47bd-9ad6-8ee9722834db

2. http://synqit.com/0x80040155-error-howto

3. http://forums.techarena.in/ms-office-support/798391.htm

- Ashwin.

[former_member85978 · Accepted solution]

Hi Ashwin,

Thanks I thought it might be ms office related , I will try and repair or reinstall office on the users machine.

Regards

Gavin

[Marc_Kuipers · Accepted solution]

https://support.wdf.sap.corp/sap/support/notes/1704357

[former_member85978 · Accepted solution]

Hi Ashwin,

Thanks for your assistance.

The problem was related to a corrupt MS Office 2010.

Resolution

1. Uninstalled EPM Add-in.
2. Repaired Office 2010
3. Installed EPM Add-in

Thanks

Gavin

[Former Member · Accepted solution]

Hi Marc

Unfortunately, this note is not released, can you please send the note to me?

Regards,

Jacob