Unable to access NWA, System info etc after Netweaver 7.3 installation - 500 Internal server error !!

[Former Member]

Dear All,

I just installed netweaver 7.3, after which I'm able to access http://<host ip>:50100/startpage ; I'm not able to access any options inside this page .. like NWA orr Systeminfo etc ..

At the start it said : 403 Access forbidden .. I wasn't able to access the pages either from the LOCAL HOST (  where the NW7.3 is installed )

or remotely .. it was the same 403 Access forbidden error !!

Then I had the ICM_filter_rules.txt edited as mentioned in Note 1451753 ..

Now I'm able to aceess the portal and the NWA , Systeminfo etc from REMOTE MACHINES / REMOTE DESKTOPS .. Works fine !!

But when I'm logged into the Server ( Local Host where NW 7.3 is installed ) I'm unable to access the NWA, System info etc .. still ..

The only change is that .. the error has changed from 403 forbidden to ..

500 - Internal server error ...

I found my problem very similar to one of the thread discussions on SCN back in 2011 .. Where they have resolved it ..

The steps they followed ..

the problem was the SPNEGO Template = 0

To resolve the issue, open offlinecfgeditor

in edit mode, go to security/configurations/ticket

highlight the "template=spnego" key and delete it

I'm also loggged into the configtool in edit mode, I have navigated to SECURITY/CONFIGURATIONS/TICKET

but can't find the "template=spnego" they are talking about in the thread ;(

I've cross checked up and down .. can't find a key by that description !!

Can someone help with the exact and precise steps so that these tools can be accessed from the LOCAL SERVER too ..

Thanks in advance

Krish

[Former Member]

I faced exactly same issue. In my experience the problem is not with browser.

First I had NW 7.30 portal system installed with given DVD's in service market place.

I did installation in SUSE Linux with ORA.

Same issues came, the authorization issue was solved with changing "icm" parameter.

/irj/portal worked but all other /nwa , ume dint and "500" Internal server error. Came from remote as well as local host.

For me two things worked -

A) Check through your jspm , Is you patch level for components 0 . Patch your system at minimum level 9. Higher SPS are available.

B) If installing fresh system, convince to go for NW 730 EHP 1 and not NW 730. There was no problem at all.

Regards,

[Former Member]

This is the content of my : icm_filter_rules.txt

------------------------------------------------------------------

Please explain what it exactly does and what I have to add or remove here so that

I can access NWA from the local host .. as well !!

# ICM Rewrite Rules for NWA (restrict access to local host)

if %{REMOTE_ADDR} !stricmp 127.0.0.1 [AND]

if %{REMOTE_ADDR} !stricmp ::1

RegIRedirectUrl ^/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

if % !regimatch *.*.*.*

RegIRedirectUrl ^/webdynpro/resources/sap.com/tclmitsamuimainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

[Sriram2009]

Hi Anantara

Before that rename the defulattrace.0.tfc fine under folder location /usr/sap/SID/JC00/j2ee/cluster/server0/log, then start the JAVA application thru telnet as mention below steps

1. telnet (Sap Server name) 50108
2. jump 0
3. start_app -all

Kindly paste the default trace file result

Thanks

Sriram

[Former Member]

Hi Anantara,

Still if you phase problem have a look on below note.

Note 1798812 - SAP NetWeaver AS Java 7.30 SP7 List of corrections

this note tells Fixed 500 Internal Server Error when accessing NWA. See also note: 1733748 i tried to open given note however it is not opening.

If your Patch level is less-than 7 then update it to SP7 or latest.

Thanks,

Venkat

[Former Member]

When ever I login to the following url on local host using IE : Ver9
http:\\<host-ip>:50100\startpage

it works ..

-----------

Then click on NWA or System Info

It gives the following error :

500   Internal Server Error
Error: Application error occurred during the request processing.
Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/JSTSG/Home

Details: WebApplicationException log ID is [C0000A000062005D0000000100001920].

-----------

Netweaver 7.3
WD-RUNTIME version : 7.30
OS : Win Server 2008 R2 64bit
SAP-PAM : Recommends IE9 for Win 2008 R2 64bit version !!

------------------

There are four entires made in the SERVER0 - default trace file .. when ever this error occurs !!

1.) 

Time: 2013 05 29 18:02:24:744
SourceName: com.sap.tc.webdynpro.sessionmanagement
Application: sap.com/tc~lm~itsam~ui~mainframe~wd
Location: com.sap.tc.webdynpro.sessionmanagement.RequestManager.doProcessing
User: Guest
Session: 0
DSRTransaction: eea0ca3dc85a11e290f6000000cf8aaa
ThreadName: Thread[HTTP Worker [@1748763617],5,Dedicated_Application_Thread]
Severity: Error
TZone: +0530
CSNComponent: BC-WD-JAV
DCComponent: tc~wd~webdynpro
CorrelationID: 13601450000000004
DSRRootContextID: EEA0CA3DC85A11E290F6000000CF8AAA
DSRConnection: eea0ca3dc85a11e290f6000000cf8aaa
DSRCounter: 0
Text: Excetpion happened in early phase of Web Dynpro processing and is rethrown.
[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is  nested.
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:106)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)
at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)
at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:837)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:211)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:103)
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:455)
... 50 more

2.)

Time: 2013 05 29 18:02:24:745
SourceName: com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl
Application: sap.com/tc~lm~itsam~ui~mainframe~wd
Location: com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl
User: Guest
Session: 0
DSRTransaction: eea0ca3dc85a11e290f6000000cf8aaa
ThreadName: Thread[HTTP Worker [@1748763617],5,Dedicated_Application_Thread]
Severity: Error
TZone: +0530
CSNComponent: BC-NWA-INC-UIF
DCComponent: sap.com/tc~lm~itsam~ui~mainframe~wd
CorrelationID: 13601450000000004
DSRRootContextID: EEA0CA3DC85A11E290F6000000CF8AAA
DSRConnection: eea0ca3dc85a11e290f6000000cf8aaa
DSRCounter: 0
Text: Cannot process an HTTP request to servlet [dispatcher] in [webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd] web application.
For more details on the problem please check traces searching by logId: C0000A000062005D0000000100001920

3.)

Time: 2013 05 29 18:02:24:746
SourceName: com.sap.engine.services.servlets_jsp.ISE500
Application: sap.com/tc~lm~itsam~ui~mainframe~wd
Location: com.sap.engine.services.servlets_jsp.ISE500
User: Guest
Session: 0
DSRTransaction: eea0ca3dc85a11e290f6000000cf8aaa
ThreadName: Thread[HTTP Worker [@1748763617],5,Dedicated_Application_Thread]
Severity: Error
TZone: +0530
CSNComponent: BC-NWA-INC-UIF
DCComponent: sap.com/tc~lm~itsam~ui~mainframe~wd
CorrelationID: 13601450000000004
DSRRootContextID: EEA0CA3DC85A11E290F6000000CF8AAA
DSRConnection: eea0ca3dc85a11e290f6000000cf8aaa
DSRCounter: 0
Text: 500 Internal Server Error is returned for HTTP request [http://10.0.0.98:50100/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp]:
  component [dispatcher],
  web module [webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd],
  application [sap.com/tc~lm~itsam~ui~mainframe~wd],
  DC name [sap.com/tc~lm~itsam~ui~mainframe~wd],
  CSN component[BC-NWA-INC-UIF],
  problem categorization [com.sap.ASJ.web.000137],
  internal categorization [587371008].

[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is  nested.
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:106)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)
at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)
at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:837)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:211)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:103)
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:455)
... 50 more

--------------------------------------------------

Like everyone have rightly said .. it checks for the version of the client/browser only the first time it runs ..
how do we make it to read the browser or client version again ??

The logs still keeps saying ..client found = mozilla 5 .. but I don't have mozilla installed on my server !!

[Former Member]

Please attach Java Software Components installed on your system.

[Former Member]

Sorry, but from where ..

Where do you want me get this list from

[Former Member]

If you can't access it through http://<fqhn>:50100/monitoring/ComponentInfo you can use Viewing the Deployed Components link to access information.

[Reagan]

Hello

The problem is with the browser you are using.

Suggest you to access the portal pages from another browser.

Check these SAP Notes.

Note 1524910 - Web Dynpro Java applications do not run with Firefox 4 (FF4)

Note 1618309  - IE9/FF4/Safari4 and IE<N>/FF<N>/Safari<N> support on Web Dynpro Java and commonly raised issues.

Cheers

RB

[former_member185239]

Hi Anantara,

Your issue is related to patches of WD Runtime. (But it is running on remote system correctly so you can rethink on it later)

1. As per the logs , we can see agent is not campatible(agent of browser is not compatible)

[EXCEPTION]

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is nested.

at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457).

2. As per the defaul trace

Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

I think you are opening the link with Mozila browser

Line in default trace says this

clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0

(correct me  if i am wrong)

Default trace also says that it is compatible with IE 9.0

(compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

Have you tried with IE 9.0 on server. If you not (give a try)

IE 9 you can change the browser IE 8.0 and 7.0 also.(with the help of developer tool)

Also follow the below sap note

1618309 - IE9/FF4/Safari4 and IE<N>/FF<N>/Safari<N> support on Web Dynpro Java and commonly raised issues.

With Regards

Ashutosh Chaturvedi

[Former Member]

Dear Ashutosh,

I'm using IE 9 on the server . ( Local host ) still its the same issue ..

Not sure why, I had installed Mozilla only to check if that browser was working .. !!
When I'm trying to access these pages from remote desktop or other systems in the network..

It works .. !! 😐

Check the below screen shot : Opened from a remote desktop !!

These remote desktops too run IE9  or IE8 .. !!

I completely agree with your analysis of the logs and traces .. But even IE9 is not being recognized !!

It should open in the LOCAL HOST where it is installed ... thats important !!

Krishna

[Reagan]

Hello

Uninstall both the browsers and re-install the IE on the server.

Check whether this helps.

Cheers

RB

[Reagan]

Also you should check the note I have mentioned yesterday. It explains the reasons and solutions.

Cheers

RB

[Sriram2009]

Hi Anantara

Before that rename the defulattrace.0.tfc fine under folder location /usr/sap/SID/JC00/j2ee/cluster/server0/log, then start the JAVA application thru telnet as mention below steps

1. telnet hossadb01 50108
2. jump 0
3. start_app -all

Thanks

Sriram

[Former Member]

Hi,

I've gone through the complete note you mentioned yesterday .. It talks about PAM and supported browsers !!

My OS : Win 2008 R2 - 64bit - According to PAM the supported browser for Nw 7.3 Ehp1 is IE9.

Thats the browser i'm using .. !! Also what I can't understand is .. When IE8 and IE9 browsers from remote systems are able to access all these pages then why isn't the local IE9 browser able to ??

Internal 500 server error ( the dump says client not recognized ) then how come the client is being recognized when accessed remotely ??

[Former Member]

Did that still the same !! 😐

I can access the webinterface from remote end .. not from the local host

[Former Member]

Hi RB,

I've uninstalled and reinstalled the browser .. IE9 .. !! I can open the Startpage but not NWA or System info etc .. it says 500 internal server error !!

[former_member185239]

Dear Anantara,

Did you maintained the parameter

icm/HTTP/mod_0 = PREFIX=/,FILE=$(DIR_GLOBAL)/security/data/icm_filter_rules.txt

in default profile.

If yes , comment this one and if no , then comment all the entries in icm_filter_rules.txt.

and restart the system.

Before that please give a try to below one and please provide the update

1. Open the IE9 Browser

2. goto tools option of IE 9 browser.

3. select the developer tool (F12) and

4.change the browser version from IE9.0 to IE 8.

With Regards

Ashutosh Chaturvedi

[Former Member]

This is the content of my : icm_filter_rules.txt

------------------------------------------------------------------

Please explain what it exactly does and what I have to add or remove here so that

I can access NWA from the local host .. as well !!

# ICM Rewrite Rules for NWA (restrict access to local host)

if %{REMOTE_ADDR} !stricmp 127.0.0.1 [AND]

if %{REMOTE_ADDR} !stricmp ::1

RegIRedirectUrl ^/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

if % !regimatch *.*.*.*

RegIRedirectUrl ^/webdynpro/resources/sap.com/tclmitsamuimainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

[former_member185239]

Hi Anantara,

ICM filter content which you have provided is

This is the content of my : icm_filter_rules.txt

------------------------------------------------------------------

Please explain what it exactly does and what I have to add or remove here so that

I can access NWA from the local host .. as well !!

# ICM Rewrite Rules for NWA (restrict access to local host)

if %{REMOTE_ADDR} !stricmp 127.0.0.1 [AND]

if %{REMOTE_ADDR} !stricmp ::1

RegIRedirectUrl ^/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

if % !regimatch *.*.*.*

RegIRedirectUrl ^/webdynpro/resources/sap.com/tclmitsamuimainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

Changes which you need to do is

# ICM Rewrite Rules for NWA (restrict access to local host)

#if %{REMOTE_ADDR} !stricmp 127.0.0.1 [AND]

#if %{REMOTE_ADDR} !stricmp ::1

#RegIRedirectUrl ^/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

#if % !regimatch *.*.*.*

#RegIRedirectUrl ^/webdynpro/resources/sap.com/tclmitsamuimainframe~wd/(.)*$ /nwa/remote_access_error [QSA]

Just put the comment # and it will resolve your issue.

With Regards

Ashutosh Chaturvedi

[Reagan]

Hello

Please provide the latest default trace from /usr/sap/SID/JC00/j2ee/cluster/server0/log

Also provide the dev_server0 and std_server0 trace files from the work directory.

Cheers

RB

[Former Member]

Default Trace File Reads..

-------------------------------------

Time:

2013 05 27 17:59:04:035 

SourceName:

component [dispatcher],

web module [webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd],

application [sap.com/tc~lm~itsam~ui~mainframe~wd],

DC name [sap.com/tc~lm~itsam~ui~mainframe~wd],

CSN component[BC-NWA-INC-UIF],

problem categorization [com.sap.ASJ.web.000137],

internal categorization [587371008].

[EXCEPTION]

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is nested.

at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457)

at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:106)

at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)

at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)

at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:837)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:211)

at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:103)

at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:455)

... 50 more

[Former Member]

Time: 2013 05 27 17:59:04:035

SourceName: com.sap.engine.services.servlets_jsp.ISE500

Application: sap.com/tc~lm~itsam~ui~mainframe~wd

Location: com.sap.engine.services.servlets_jsp.ISE500

User: Guest

Session: 0

DSRTransaction: b52deed0c69f11e2872b000000cf8aaa

ThreadName: Thread[HTTP Worker [@1472806133],5,Dedicated_Application_Thread]

Severity: Error

TZone: +0530

CSNComponent: BC-NWA-INC-UIF

DCComponent: sap.com/tc~lm~itsam~ui~mainframe~wd

CorrelationID: 13601450000000004

DSRRootContextID: B52DEED0C69F11E2872B000000CF8AAA

DSRConnection: b52deed0c69f11e2872b000000cf8aaa

DSRCounter: 0

Text: 500 Internal Server Error is returned for HTTP request [http://10.0.0.98:50100/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp]:

[Former Member]

dev_server0 log file

----------------------------

J Mon May 27 12:37:15 2013

J  981.812: [GC 981.812: [ParNew: 381696K->38144K(381696K), 0.2362330 secs] 1107003K->812409K(2059008K), 0.2364459 secs] [Times: user=0.78 sys=0.00, real=0.24 secs]

J 

J Mon May 27 12:58:19 2013

J  2246.727: [GC 2246.727: [ParNew: 381696K->31648K(381696K), 0.1541700 secs] 1156341K->840289K(2059008K), 0.1543939 secs] [Times: user=0.45 sys=0.00, real=0.15 secs]

J 

J Mon May 27 14:28:18 2013

J  7645.889: [GC 7645.889: [ParNew: 375200K->30956K(381696K), 0.0765191 secs] 1183844K->839600K(2059008K), 0.0767509 secs] [Times: user=0.17 sys=0.00, real=0.08 secs]

J 

J Mon May 27 16:16:38 2013

J  14145.739: [GC 14145.739: [ParNew: 374508K->25551K(381696K), 0.0705246 secs] 1183152K->834195K(2059008K), 0.0707410 secs] [Times: user=0.16 sys=0.01, real=0.07 secs]

J 

J Mon May 27 18:02:00 2013

J  20466.875: [GC 20466.875: [ParNew: 369103K->28709K(381696K), 0.0720430 secs] 1177747K->837353K(2059008K), 0.0722598 secs] [Times: user=0.13 sys=0.00, real=0.07 secs]

J 

J Mon May 27 19:51:28 2013

J  27034.834: [GC 27034.834: [ParNew: 372250K->29056K(381696K), 0.0551377 secs] 1180894K->837700K(2059008K), 0.0553483 secs] [Times: user=0.14 sys=0.00, real=0.06 secs]

J 

J Mon May 27 21:41:29 2013

J  33634.887: [GC 33634.887: [ParNew: 372608K->26531K(381696K), 0.0616342 secs] 1181252K->835175K(2059008K), 0.0618479 secs] [Times: user=0.13 sys=0.00, real=0.06 secs]

J 

J Mon May 27 21:49:19 2013

J     :    [13216] 21:49:19    ***Warning: Potential spurious wakeup occurred at object <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue), awaking thread "Thread-31" tid=0x000000003fab1980.

J  "Thread-31" cpu=655.20 [reset 655.20] ms allocated=44839448 B (42.76 MB) [reset 44839448 B (42.76 MB)] defined_classes=1

J  io= file i/o: 11112/0 B, net i/o: 104136/1388637 B, files opened:1, socks opened:0  [reset file i/o: 11112/0 B, net i/o: 104136/1388637 B, files opened:1, socks opened:0 ]

J  prio=6 tid=0x000000003fab1980 nid=0x33a0 runnable  [_thread_in_vm (_running), stack(0x000000004c5b0000,0x000000004c7b0000)] [0x000000004c7af000]

J     java.lang.Thread.State: TIMED_WAITING (on object monitor)

J   at java.lang.Object.wait(J)V(Native Method)

J   - waiting on <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue)

J   at com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue.dequeue()Ljava/lang/Object;(DBAgregationWriter.java:68)

J   - locked <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue)

J   at com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$DBWriterJob.run()V(DBAgregationWriter.java:95)

J   at java.lang.Thread.run()V(Thread.java:722)

[Former Member]

std_server0 log file

----------------------------

--------------------------------------------------------------------------------
stdout/stderr redirection
--------------------------------------------------------------------------------
node name   : server0
host name   : INBL-SAP-XXX
system name : DEJ
system nr.  : 01
started at  : Mon May 27 12:20:52 2013

JVMX version - Aug 11 2011 00:58:25 - 61_REL - optU - windows amd64 - 6 - bas2:158131 (mixed mode)
(CompilerOracle read from file E:\usr\sap\DEJ\J01\exe\sapjvm_6\jre\.hotspot_compiler)
The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
Class loading cache information loaded from package index [E:\usr\sap\DEJ\J01\j2ee\cluster\bin\index.list]
Reading manager properties from [kernelProperties.bin] file
   Checked the data for [15] ms
   Objects read for [140] ms
   Substituted the values for [63] ms
Finished reading kernel objects for [203] ms
Startup mode [NORMAL] and action [NONE] read

AS Java version [7.30.3710.100205.20100730065942] is starting server process [ID13601450] on host [INBL-SAP-DEV] ...

Loading [LogManager]... [93] ms
Loading [PoolManager]... [0] ms
Loading [ApplicationThreadManager]... 2.556: [GC 2.556: [ParNew: 343552K->4841K(381696K), 0.0117323 secs] 343558K->4847K(2059008K), 0.0118626 secs] [Times: user=0.06 sys=0.00, real=0.02 secs]
[110] ms
Loading [ThreadManager]... [15] ms
Loading [ClassLoaderManager]... [16] ms
Loading [ClusterManager]... [438] ms
Loading [LockingManager]... [46] ms
Loading [ConfigurationManager]... [2637] ms
Loading [CacheManager]... [31] ms
Loading [DatabaseManager]... [312] ms
Loading [SessionManager]... [296] ms
Loading [LicensingManager]... [16] ms
Loading [ServiceManager]...
Initialize components for : 218 ms.
Resolve components for : 47 ms.
Load components for 593 ms.
Loading services.
7.645: [GC 7.645: [ParNew: 348393K->26043K(381696K), 0.0474242 secs] 348446K->26096K(2059008K), 0.0475713 secs] [Times: user=0.13 sys=0.02, real=0.05 secs]
Calculate startup service set for 406 ms.
  Service [webservices] started. [0] ms / [0] CPU ms
  Service [engine.lm.log.facade] started. [0] ms / [0] CPU ms
  Service [tc~je~cross~api] started. [0] ms / [0] CPU ms
  Service [engine.dsr.facade] started. [0] ms / [0] CPU ms
  Service [tc~esi~uddi~content~handler] started. [0] ms / [0] CPU ms
  Service [tc~je~sca~ws.plugin] started. [0] ms / [0] CPU ms
  Service [security.destination.facade] started. [0] ms / [0] CPU ms
  Service [tc~je~security~api] started. [15] ms / [15] CPU ms
  Service [r3startup] started. [0] ms / [0] CPU ms
  Service [tc~je~mngt_model~srv] started. [0] ms / [0] CPU ms
  Service [tc~je~content~classification~handler] started. [0] ms / [0] CPU ms
  Service [tc~je~sca~jco.plugin] started. [31] ms / [15] CPU ms
  Service [runtimeinfo] started. [31] ms / [15] CPU ms
  Service [cluster] started. [31] ms / [0] CPU ms
  Service [jmx_notification] started. [47] ms / [15] CPU ms
  Service [log_configurator] started. [140] ms / [109] CPU ms
  Service [memory] started. [141] ms / [31] CPU ms
  Service [timeout] started. [187] ms / [15] CPU ms
  Service [locking] started. [63] ms / [31] CPU ms
  Service [cross] started. [203] ms / [31] CPU ms
  Service [userstore] started. [203] ms / [15] CPU ms
  Service [SMARTReaderWriterSrv] started. [265] ms / [46] CPU ms
  Service [p4] started. [109] ms / [78] CPU ms
  Service [classpath_resolver] started. [31] ms / [31] CPU ms
  Service [classload] started. [15] ms / [0] CPU ms
  Service [classload.facade] started. [0] ms / [0] CPU ms
  Service [msp] started. [31] ms / [0] CPU ms
  Service [tc~sec~destinations~provider] started. [405] ms / [156] CPU ms
  Service [tc~bl~accounting_infra~srv] started. [421] ms / [109] CPU ms
  Service [http] started. [374] ms / [202] CPU ms
  Service [naming] started. [312] ms / [249] CPU ms
  Service [file] started. [0] ms / [0] CPU ms
  Service [tc~je~sca~ejb.plugin] started. [0] ms / [0] CPU ms
  Service [objectanalyzing] started. [15] ms / [0] CPU ms
  Service [javamail] started. [78] ms / [78] CPU ms
  Service [connector] started. [109] ms / [62] CPU ms
  Service [library_container] started. [16] ms / [0] CPU ms
  Service [schemaprocessor~srv] started. [1217] ms / [842] CPU ms
  Service [tc~je~sca~integration] started. [2106] ms / [1606] CPU ms
12.304: [GC 12.305: [ParNew: 369595K->38144K(381696K), 0.2865532 secs] 370557K->64965K(2059008K), 0.2867195 secs] [Times: user=0.91 sys=0.05, real=0.30 secs]
  Service [deploy] started. [5491] ms / [561] CPU ms
  Service [deploy.facade] started. [0] ms / [0] CPU ms
  Service [metadatarepository] started. [0] ms / [0] CPU ms
  Service [MigrationService] started. [31] ms / [15] CPU ms
  Service [engine.migration.facade] started. [0] ms / [0] CPU ms
  Service [engine.migservice.facade] started. [0] ms / [0] CPU ms
  Service [orpersistence] started. [31] ms / [31] CPU ms
  Service [dbpool] started. [2698] ms / [468] CPU ms
  Service [dbpool.facade] started. [0] ms / [0] CPU ms
  Service [ts] started. [62] ms / [62] CPU ms
  Service [licensing] started. [0] ms / [0] CPU ms
  Service [engine.license.facade] started. [0] ms / [0] CPU ms
  Service [tc~je~dbcontainer~srv] started. [109] ms / [31] CPU ms
  Service [tc~je~cachemgmt~srv] started. [1123] ms / [187] CPU ms
  Service [tc~lm~nzdm~crrsrv] started. [1622] ms / [1513] CPU ms
  Service [com.sap.security.core.ume.service] started. [1404] ms / [1185] CPU ms
  Service [security] started. [1342] ms / [764] CPU ms
  Service [security.facade] started. [0] ms / [0] CPU ms
  Service [applocking] started. [32] ms / [15] CPU ms
  Service [tc~je~locking~api] started. [0] ms / [0] CPU ms
  Service [configuration] started. [15] ms / [0] CPU ms
  Service [tc~je~appconfiguration~api] started. [0] ms / [0] CPU ms
  Service [tc_archtech_configurationservice_proxy] started. [0] ms / [0] CPU ms
  Service [shell] started. [94] ms / [15] CPU ms
  Service [telnet] started. [31] ms / [15] CPU ms
  Service [keystore] started. [437] ms / [78] CPU ms
  Service [tc~lm~ctc~confs~service_sda] started. [515] ms / [140] CPU ms
  Service [tc~sec~securestorage~service] started. [94] ms / [15] CPU ms
  Service [tc~cim~service] started. [359] ms / [0] CPU ms
  Service [iiop] started. [546] ms / [31] CPU ms
  Service [security.securestorage.facade] started. [31] ms / [0] CPU ms
21.970: [GC 21.970: [ParNew: 381696K->38144K(381696K), 0.1977172 secs] 409022K->106355K(2059008K), 0.1978585 secs] [Times: user=0.69 sys=0.00, real=0.20 secs]
  Service [tc~sec~certrevoc~service] started. [515] ms / [31] CPU ms
  Service [jmx] started. [1419] ms / [62] CPU ms
  Service [tc~lm~ctc~cul~service_sda] started. [31] ms / [0] CPU ms
  Service [engine.lm.ctc.cul.facade] started. [0] ms / [0] CPU ms
  Service [appclient] started. [250] ms / [0] CPU ms
  Service [apptracing] started. [250] ms / [15] CPU ms
  Service [dsr] started. [1700] ms / [171] CPU ms
  Service [ejb] started. [5304] ms / [764] CPU ms
  Service [ssl] started. [5663] ms / [717] CPU ms
27.347: [GC 27.347: [ParNew: 381696K->38144K(381696K), 0.1881707 secs] 450835K->148601K(2059008K), 0.1883230 secs] [Times: user=0.64 sys=0.01, real=0.19 secs]
  Service [basicadmin] started. [4570] ms / [327] CPU ms
  Service [adminadapter] started. [172] ms / [31] CPU ms
  Service [I18NService] started. [1607] ms / [31] CPU ms
  Service [monitor] started. [2387] ms / [124] CPU ms
  Service [engine.lm.facade] started. [0] ms / [0] CPU ms
  Service [tc~sec~destinations~service] started. [7816] ms / [1076] CPU ms
  Service [tc~bl~deploy_controller] started. [9095] ms / [639] CPU ms
30.468: [GC 30.469: [ParNew: 381696K->38144K(381696K), 0.1681457 secs] 498358K->185818K(2059008K), 0.1682892 secs] [Times: user=0.56 sys=0.02, real=0.16 secs]
  Service [tc~bl~deploy~dc_connector] started. [141] ms / [46] CPU ms
  Service [tc~sec~wssec~service] started. [327] ms / [31] CPU ms
  Service [com.sap.sdm.facade] started. [0] ms / [0] CPU ms
  Service [engine.wssec.facade] started. [0] ms / [0] CPU ms
  Service [rfcengine] started. [390] ms / [31] CPU ms
  Service [rfcengine.facade] started. [0] ms / [0] CPU ms
  Service [tc~je~cfs] started. [78] ms / [15] CPU ms
  Service [tc~je~content] started. [109] ms / [31] CPU ms
  Service [tc~sec~saml~service] started. [531] ms / [31] CPU ms
  Service [tc~sec~vsi~service] started. [593] ms / [78] CPU ms
  Service [engine.security.facade] started. [0] ms / [0] CPU ms
  Service [component.info.service] started. [16] ms / [15] CPU ms
  Service [tc~je~src.zip~content~handler] started. [31] ms / [0] CPU ms
  Service [sld] started. [499] ms / [31] CPU ms
  Service [sap.com~sl.ut.utlcnthandler] started. [78] ms / [15] CPU ms
  Service [com.sap.pmi.j2ee] started. [31] ms / [0] CPU ms
  Service [appadmin] started. [344] ms / [46] CPU ms
  Service [engine.sld.facade] started. [94] ms / [0] CPU ms
  Service [edencnthandler] started. [0] ms / [0] CPU ms
  Service [trex.service] started. [250] ms / [31] CPU ms
  Service [textcontainer] started. [452] ms / [171] CPU ms
  Service [tc~je~webservices~srv] started. [1139] ms / [218] CPU ms
  Service [tc~je~webservices~api] started. [0] ms / [0] CPU ms
  Service [engine.webservices.protocol.facade] started. [0] ms / [0] CPU ms
  Service [servlet_jsp] started. [11935] ms / [2808] CPU ms
  Service [tc~je~webcontainer~public~api] started. [0] ms / [0] CPU ms
  Service [engine.client.facade] started. [0] ms / [0] CPU ms
  Service [tc~je~webcontainer~extensions~api] started. [0] ms / [0] CPU ms
  Service [tc~je~portletcontainer~srv] started. [31] ms / [15] CPU ms
  Service [tc~je~portlet20~api] started. [0] ms / [0] CPU ms
  Service [nwacontainer] started. [94] ms / [93] CPU ms
  Service [jms_provider] started. [10187] ms / [2199] CPU ms
  Service [engine.service.facade] started. [0] ms / [0] CPU ms
  Service [com.sap.portal.landscape.config] started. [0] ms / [0] CPU ms
  Service [tc~kmc~bc.util~kmmonitorservice] started. [16] ms / [0] CPU ms
  Service [com.sap.nw.kmc.readonly] started. [0] ms / [0] CPU ms
  Service [tc~cm~ejb~api] started. [0] ms / [0] CPU ms
  Service [com.sap.portal.support.framework] started. [0] ms / [0] CPU ms
  Service [tc~kmc~transport~deploy] started. [31] ms / [0] CPU ms
  Service [com.sap.nw.kmc.readonlymbean] started. [0] ms / [0] CPU ms
  Service [tc~ecm~svc~deploy] started. [31] ms / [0] CPU ms
  Service [com.sap.portal.healthchecks] started. [16] ms / [0] CPU ms
  Service [com.sap.portal.prt.sapj2ee] started. [62] ms / [31] CPU ms
  Service [prtbridge] started. [125] ms / [15] CPU ms
  Service [tc~epbc~prt~services] started. [0] ms / [0] CPU ms
  Service [com.adobe~DocumentServicesConfiguration] started. [187] ms / [0] CPU ms
  Service [com.adobe~DocumentServicesBinaries2] started. [141] ms / [46] CPU ms
  Service [com.adobe~DocumentServicesLicenseSupportService] started. [125] ms / [15] CPU ms
  Service [com.adobe~LicenseService] started. [47] ms / [15] CPU ms
  Service [com.adobe~XMLFormService] started. [281] ms / [202] CPU ms
  Service [com.sap.tc.useragent.service] started. [405] ms / [109] CPU ms
34.357: [GC 34.357: [ParNew: 381696K->38144K(381696K), 0.1258181 secs] 529432K->208672K(2059008K), 0.1259739 secs] [Times: user=0.39 sys=0.00, real=0.13 secs]
  Service [tc~km~config~srv] started. [593] ms / [265] CPU ms
  Service [com.sap.netweaver.rtmf.server] started. [687] ms / [187] CPU ms
  Service [tc~rtmf~service] started. [0] ms / [0] CPU ms
  Service [tc.CBS.Service] started. [905] ms / [280] CPU ms
  Service [jmsconnector] started. [1841] ms / [249] CPU ms
  Service [scheduler~runtime] started. [63] ms / [62] CPU ms
  Service [tc~je~scheduler~api] started. [0] ms / [0] CPU ms
  Service [tc_archtech_schedulerservice_proxy] started. [0] ms / [0] CPU ms
  Service [scheduler] started. [234] ms / [202] CPU ms
  Service [engine.application.facade] started. [0] ms / [0] CPU ms
  Service [com.sap.portal.fpn.service] started. [15] ms / [0] CPU ms
  Service [tc~pdf~object] started. [16] ms / [0] CPU ms
  Service [com.sap.aii.utilxi.dbprof.cfghandler.svc] started. [0] ms / [0] CPU ms
  Service [bi~mmr~deployer] started. [47] ms / [0] CPU ms
  Service [sap.com~tc~kmc~rf~ummig~rmisrv] started. [16] ms / [0] CPU ms
  Service [tc~ecattping~service] started. [125] ms / [15] CPU ms
  Service [tc~wd~webdynpro] started. [109] ms / [46] CPU ms
  Service [tc~wd~sca~plugin~service] started. [0] ms / [0] CPU ms
  Service [com.adobe~DataManagerService] started. [171] ms / [46] CPU ms
  Service [com.adobe~DocumentServicesDestProtoService] started. [218] ms / [31] CPU ms
  Service [tc~di~sdic~srv] started. [172] ms / [15] CPU ms
  Service [com.adobe~TrustManagerService] started. [140] ms / [31] CPU ms
  Service [tc~wd~ext01~service] started. [141] ms / [31] CPU ms
  Service [tc~di~cr~service] started. [312] ms / [78] CPU ms
  Service [com.sap.aii.utilxi.cfg.svc] started. [125] ms / [31] CPU ms
  Service [com.adobe~PDFManipulation] started. [515] ms / [202] CPU ms
  Service [com.sap.aii.af.ms.svc] started. [731] ms / [218] CPU ms
  Service [com.sap.aii.af.cpa.svc] started. [366] ms / [280] CPU ms
  Service [com.sap.aii.sec.svc] started. [9] ms / [0] CPU ms
  Service [tc~esi~esp~wsrm~srv] started. [631] ms / [234] CPU ms
  Service [tc~esi~esp~wsrm~facade] started. [0] ms / [0] CPU ms
  Service [com.sap.aii.af.svc] started. [633] ms / [265] CPU ms
  Service [com.sap.xi.mapping.svc] started. [19] ms / [0] CPU ms
  Service [com.sap.aii.af.search.svc] started. [148] ms / [46] CPU ms
  Service [com.sap.tc.pcd.gl.srv] started. [1461] ms / [764] CPU ms
  Service [tc~pp~gpal~deploylistener] started. [72] ms / [15] CPU ms
  Service [com.sap.portal.pcm.indexingservice] started. [9] ms / [15] CPU ms
  Service [com.sap.portal.mashup.persistency] started. [58] ms / [15] CPU ms
  Service [tc~epbc~prtc~core] started. [411] ms / [265] CPU ms
  Service [com.adobe~FontManagerService] started. [2328] ms / [1185] CPU ms
  Service [tc~esi~uddi~server~core~service] started. [3127] ms / [1560] CPU ms
  Service [tc~esi~uddi~sr~cs~content~handler] started. [3243] ms / [1185] CPU ms
39.700: [GC 39.700: [ParNew: 381696K->38144K(381696K), 0.1182986 secs] 552392K->231379K(2059008K), 0.1184768 secs] [Times: user=0.39 sys=0.00, real=0.12 secs]
  Service [tc~esi~esp~srv] started. [508] ms / [390] CPU ms
Start all services from startup set for : 32130 ms.
Current Java instance is using default template [ZATPL_AIO]
[ServiceManager] started for [33487] ms

Server process [ID13601450] on host [INBL-SAP-DEV] started for [37624] ms

40.440: [GC 40.440: [ParNew: 381683K->31147K(381696K), 0.0614152 secs] 575006K->236341K(2059008K), 0.0615640 secs] [Times: user=0.23 sys=0.02, real=0.06 secs]
40.797: [GC 40.797: [ParNew: 374641K->32877K(381696K), 0.0296097 secs] 579874K->238109K(2059008K), 0.0297553 secs] [Times: user=0.13 sys=0.00, real=0.03 secs]
41.145: [GC 41.145: [ParNew: 376390K->33900K(381696K), 0.0313641 secs] 581706K->239216K(2059008K), 0.0315037 secs] [Times: user=0.13 sys=0.00, real=0.03 secs]
41.463: [GC 41.463: [ParNew: 377452K->38144K(381696K), 0.0594563 secs] 582799K->254836K(2059008K), 0.0596296 secs] [Times: user=0.20 sys=0.00, real=0.06 secs]
41.723: [GC 41.723: [ParNew: 381635K->22635K(381696K), 0.0537075 secs] 598351K->257480K(2059008K), 0.0538510 secs] [Times: user=0.22 sys=0.02, real=0.05 secs]
41.949: [GC 41.950: [ParNew: 366172K->24643K(381696K), 0.0236538 secs] 601022K->259493K(2059008K), 0.0238170 secs] [Times: user=0.06 sys=0.00, real=0.02 secs]
42.129: [GC 42.129: [ParNew: 368166K->25603K(381696K), 0.0243511 secs] 603016K->260453K(2059008K), 0.0245038 secs] [Times: user=0.13 sys=0.00, real=0.03 secs]
42.306: [GC 42.306: [ParNew: 369147K->27650K(381696K), 0.0240913 secs] 603996K->262500K(2059008K), 0.0242457 secs] [Times: user=0.06 sys=0.00, real=0.03 secs]
42.485: [GC 42.485: [ParNew: 371201K->27651K(381696K), 0.0353071 secs] 606050K->262501K(2059008K), 0.0354598 secs] [Times: user=0.11 sys=0.00, real=0.04 secs]
42.696: [GC 42.696: [ParNew: 371203K->31747K(381696K), 0.0356200 secs] 606053K->266596K(2059008K), 0.0357762 secs] [Times: user=0.09 sys=0.00, real=0.04 secs]
42.929: [GC 42.929: [ParNew: 375299K->27593K(381696K), 0.0262021 secs] 610148K->262443K(2059008K), 0.0263618 secs] [Times: user=0.06 sys=0.00, real=0.03 secs]
43.177: [GC 43.177: [ParNew: 371097K->25605K(381696K), 0.0294157 secs] 605947K->260455K(2059008K), 0.0296075 secs] [Times: user=0.08 sys=0.00, real=0.03 secs]
43.412: [GC 43.412: [ParNew: 369133K->25606K(381696K), 0.0270978 secs] 603982K->260456K(2059008K), 0.0272377 secs] [Times: user=0.06 sys=0.00, real=0.03 secs]
43.644: [GC 43.645: [ParNew: 369158K->26631K(381696K), 0.0282453 secs] 604008K->261480K(2059008K), 0.0283879 secs] [Times: user=0.06 sys=0.00, real=0.03 secs]
44.846: [GC 44.847: [ParNew: 370183K->29727K(381696K), 0.0359100 secs] 605032K->264576K(2059008K), 0.0360676 secs] [Times: user=0.13 sys=0.00, real=0.04 secs]
45.241: [GC 45.242: [ParNew: 373279K->28672K(381696K), 0.0395967 secs] 608129K->265325K(2059008K), 0.0397512 secs] [Times: user=0.13 sys=0.00, real=0.04 secs]
48.631: [GC 48.632: [ParNew: 372224K->38144K(381696K), 0.0782183 secs] 609229K->282876K(2059008K), 0.0784009 secs] [Times: user=0.31 sys=0.00, real=0.08 secs]
52.351: [GC 52.351: [ParNew: 381696K->38144K(381696K), 0.1166433 secs] 626746K->303612K(2059008K), 0.1167890 secs] [Times: user=0.34 sys=0.05, real=0.12 secs]
55.135: [GC 55.135: [ParNew: 381696K->38144K(381696K), 0.1308656 secs] 648050K->325605K(2059008K), 0.1310166 secs] [Times: user=0.50 sys=0.01, real=0.13 secs]
57.689: [GC 57.690: [ParNew: 381696K->38144K(381696K), 0.1237512 secs] 669527K->346553K(2059008K), 0.1239258 secs] [Times: user=0.45 sys=0.00, real=0.12 secs]
61.461: [GC 61.461: [ParNew: 381696K->38144K(381696K), 0.1220994 secs] 690611K->366421K(2059008K), 0.1222530 secs] [Times: user=0.42 sys=0.02, real=0.12 secs]
64.903: [GC 64.903: [ParNew: 381696K->38144K(381696K), 0.1375601 secs] 710181K->387803K(2059008K), 0.1377369 secs] [Times: user=0.51 sys=0.02, real=0.14 secs]
71.567: [GC 71.567: [ParNew: 381696K->38144K(381696K), 0.1472601 secs] 733282K->416987K(2059008K), 0.1474177 secs] [Times: user=0.50 sys=0.02, real=0.15 secs]
74.050: [GC 74.050: [ParNew: 381696K->38144K(381696K), 0.1215386 secs] 760652K->436683K(2059008K), 0.1217211 secs] [Times: user=0.42 sys=0.00, real=0.12 secs]
75.787: [GC 75.787: [ParNew: 381637K->38144K(381696K), 0.1334578 secs] 780250K->515993K(2059008K), 0.1336211 secs] [Times: user=0.36 sys=0.14, real=0.13 secs]
77.275: [GC 77.275: [ParNew: 381696K->38144K(381696K), 0.1492783 secs] 859595K->622163K(2059008K), 0.1494433 secs] [Times: user=0.31 sys=0.19, real=0.15 secs]
78.404: [GC 78.404: [ParNew: 381696K->38144K(381696K), 0.1075537 secs] 965930K->687835K(2059008K), 0.1077345 secs] [Times: user=0.33 sys=0.06, real=0.11 secs]
79.733: [GC 79.733: [ParNew: 381696K->38144K(381696K), 0.1018422 secs] 1031666K->748995K(2059008K), 0.1019958 secs] [Times: user=0.28 sys=0.11, real=0.10 secs]
81.442: [GC 81.442: [ParNew: 381696K->38144K(381696K), 0.1276858 secs] 1092851K->844295K(2059008K), 0.1278411 secs] [Times: user=0.31 sys=0.17, real=0.13 secs]
82.555: [GC 82.556: [ParNew: 381696K->38144K(381696K), 0.0928996 secs] 1187888K->904185K(2059008K), 0.0930532 secs] [Times: user=0.30 sys=0.06, real=0.09 secs]
82.649: [GC [1 CMS-initial-mark: 866041K(1677312K)] 905766K(2059008K), 0.0335179 secs] [Times: user=0.02 sys=0.01, real=0.03 secs]
82.683: [CMS-concurrent-mark-start]
83.822: [CMS-concurrent-mark: 1.108/1.139 secs] [Times: user=3.77 sys=0.19, real=1.14 secs]
83.822: [CMS-concurrent-preclean-start]
83.855: [CMS-concurrent-preclean: 0.031/0.032 secs] [Times: user=0.08 sys=0.00, real=0.03 secs]
83.855: [CMS-concurrent-abortable-preclean-start]
85.229: [GC 85.229: [ParNew: 381441K->38144K(381696K), 0.1815882 secs] 1247709K->1049580K(2059008K), 0.1817632 secs] [Times: user=0.52 sys=0.17, real=0.18 secs]
87.559: [CMS-concurrent-abortable-preclean: 1.711/3.704 secs] [Times: user=6.47 sys=0.53, real=3.70 secs]
87.561: [GC[YG occupancy: 210740 K (381696 K)]87.563: [Rescan (parallel) , 0.0126714 secs]87.576: [weak refs processing, 0.0235318 secs]87.599: [class unloading, 0.0865040 secs]87.686: [scrub symbol & string tables, 0.0846578 secs] [1 CMS-remark: 1011436K(1677312K)] 1222177K(2059008K), 0.2459155 secs] [Times: user=0.30 sys=0.00, real=0.25 secs]
87.807: [CMS-concurrent-sweep-start]
88.254: [CMS-concurrent-sweep: 0.447/0.447 secs] [Times: user=1.37 sys=0.05, real=0.45 secs]
88.254: [CMS-concurrent-reset-start]
88.268: [CMS-concurrent-reset: 0.014/0.014 secs] [Times: user=0.03 sys=0.00, real=0.01 secs]
89.981: [GC 89.981: [ParNew: 381612K->25882K(381696K), 0.0646561 secs] 1022607K->676388K(2059008K), 0.0648268 secs] [Times: user=0.25 sys=0.00, real=0.07 secs]
95.553: [GC 95.553: [ParNew: 369434K->25395K(381696K), 0.0409988 secs] 1020093K->676054K(2059008K), 0.0411743 secs] [Times: user=0.19 sys=0.00, real=0.04 secs]
104.143: [GC 104.143: [ParNew: 368947K->38144K(381696K), 0.2959899 secs] 1019606K->758231K(2059008K), 0.2961606 secs] [Times: user=0.98 sys=0.00, real=0.30 secs]
981.812: [GC 981.812: [ParNew: 381696K->38144K(381696K), 0.2362330 secs] 1107003K->812409K(2059008K), 0.2364459 secs] [Times: user=0.78 sys=0.00, real=0.24 secs]
2246.727: [GC 2246.727: [ParNew: 381696K->31648K(381696K), 0.1541700 secs] 1156341K->840289K(2059008K), 0.1543939 secs] [Times: user=0.45 sys=0.00, real=0.15 secs]
7645.889: [GC 7645.889: [ParNew: 375200K->30956K(381696K), 0.0765191 secs] 1183844K->839600K(2059008K), 0.0767509 secs] [Times: user=0.17 sys=0.00, real=0.08 secs]
14145.739: [GC 14145.739: [ParNew: 374508K->25551K(381696K), 0.0705246 secs] 1183152K->834195K(2059008K), 0.0707410 secs] [Times: user=0.16 sys=0.01, real=0.07 secs]
20466.875: [GC 20466.875: [ParNew: 369103K->28709K(381696K), 0.0720430 secs] 1177747K->837353K(2059008K), 0.0722598 secs] [Times: user=0.13 sys=0.00, real=0.07 secs]
27034.834: [GC 27034.834: [ParNew: 372250K->29056K(381696K), 0.0551377 secs] 1180894K->837700K(2059008K), 0.0553483 secs] [Times: user=0.14 sys=0.00, real=0.06 secs]
33634.887: [GC 33634.887: [ParNew: 372608K->26531K(381696K), 0.0616342 secs] 1181252K->835175K(2059008K), 0.0618479 secs] [Times: user=0.13 sys=0.00, real=0.06 secs]
   :    [13216] 21:49:19    ***Warning: Potential spurious wakeup occurred at object <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue), awaking thread "Thread-31" tid=0x000000003fab1980.
"Thread-31" cpu=655.20 [reset 655.20] ms allocated=44839448 B (42.76 MB) [reset 44839448 B (42.76 MB)] defined_classes=1
io= file i/o: 11112/0 B, net i/o: 104136/1388637 B, files opened:1, socks opened:0  [reset file i/o: 11112/0 B, net i/o: 104136/1388637 B, files opened:1, socks opened:0 ]
prio=6 tid=0x000000003fab1980 nid=0x33a0 runnable  [_thread_in_vm (_running), stack(0x000000004c5b0000,0x000000004c7b0000)] [0x000000004c7af000]
   java.lang.Thread.State: TIMED_WAITING (on object monitor)
at java.lang.Object.wait(J)V(Native Method)
- waiting on <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue)
at com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue.dequeue()Ljava/lang/Object;(DBAgregationWriter.java:68)
- locked <0x0000000169f6c1c0> (a com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$WriterQueue)
at com.sap.engine.library.monitor.history.persistence.DBAgregationWriter$DBWriterJob.run()V(DBAgregationWriter.java:95)
at java.lang.Thread.run()V(Thread.java:722)

[Former Member]

Hi,

Ive already posted these file contents you have asked for .. please check ...

[Former Member]

Default Trace Files :

---------------------------------

Time: 2013 05 27 17:59:04:035
SourceName: com.sap.engine.services.servlets_jsp.ISE500
Application: sap.com/tc~lm~itsam~ui~mainframe~wd
Location: com.sap.engine.services.servlets_jsp.ISE500
User: Guest
Session: 0
DSRTransaction: b52deed0c69f11e2872b000000cf8aaa
ThreadName: Thread[HTTP Worker [@1472806133],5,Dedicated_Application_Thread]
Severity: Error
TZone: +0530
CSNComponent: BC-NWA-INC-UIF
DCComponent: sap.com/tc~lm~itsam~ui~mainframe~wd
CorrelationID: 13601450000000004
DSRRootContextID: B52DEED0C69F11E2872B000000CF8AAA
DSRConnection: b52deed0c69f11e2872b000000cf8aaa
DSRCounter: 0
Text: 500 Internal Server Error is returned for HTTP request [http://10.0.0.98:50100/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp]:
  component [dispatcher],
  web module [webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd],
  application [sap.com/tc~lm~itsam~ui~mainframe~wd],
  DC name [sap.com/tc~lm~itsam~ui~mainframe~wd],
  CSN component[BC-NWA-INC-UIF],
  problem categorization [com.sap.ASJ.web.000137],
  internal categorization [587371008].

[EXCEPTION]
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to retrieve client for current request. Causing exception is  nested.
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:457)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.forceLoggedInClientUser(ClientUserFactory.java:106)
at com.sap.tc.webdynpro.serverimpl.wdc.um.ClientUserFactory.checkAuthentication(ClientUserFactory.java:284)
at com.sap.tc.webdynpro.serverimpl.core.um.AbstractClientUserFactory$1.checkAuthentication(AbstractClientUserFactory.java:223)
at com.sap.tc.webdynpro.services.sal.um.api.WDClientUser.checkAuthentication(WDClientUser.java:233)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.checkAuthentication(RequestManager.java:837)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:294)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client: clientNameReqParam=null, clientNameAppParam=null, useragent=Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.findClientContainer(ClientInspector.java:211)
at com.sap.tc.webdynpro.clientserver.cal.ClientInspector.getClient(ClientInspector.java:103)
at com.sap.tc.webdynpro.clientserver.task.Task.getClient(Task.java:455)
... 50 more