Diagnostic agent - installation error (installation on non standard path)

[Former Member]

Hi There,

I am having issue installing diagnostic agent on a windows server that has been setup with following mount point:

D:\SAPMNT\usr\sap\DAA ...

sapinst by default is using d:\usr\sap\DAA directory and sapinst fails because this filesystem does not have enough space. I tried to edit keydb.xml and inifile.xml to set the correct path after the failures and installation does complete. But I find that installation is incomplete and it has missed several files / directories.

* WARNING => SfCConfig::parseFile: cannot open file smdagent.properties' for input. [sfxxlib.hpp  3196]

F  ********************************************************************************

F  [Thr 792] *** ERROR => SfEIO: SfChDir: chdir(D:\SAPMNT\usr\sap\DAA\SMDA97/j2ee) failed (errno = 2 No such file or directory)  [sfxxlib.hpp  201]

F  [Thr 792] *** ERROR => Operation failed: SfEIO: SfChDir: chdir(D:\SAPMNT\usr\sap\DAA\SMDA97/j2ee) failed (errno = 2 No such file or directory)

[sfxxmain.cpp 1173]

F 

F  ********************************************************************************

F  *** ERROR => Mutex initialization failed.

F  ***

F  *** Please see section 'Java process initialization issues'

F  *** in SAP Note 1316652 for additional information and trouble shooting advice.

F  ********************************************************************************

F 

F  [Thr 792] *** LOG => exiting (exitcode -21001, retcode 2).

F  ********************************************************************************

F  Process collector started with pid 4652

F  ********************************************************************************

F  [Thr 9872] *** LOG => Process flightrec started (pid 4652).

F 

F [Thr 5740] Mon May 27 16:39:51 2013

F  [Thr 5740] *** WARNING => process collector (pid 4652) died (exit code 2). [sfntlib.hpp  835]

F  [Thr 5740] *** LOG => Signal 13 SIGCHLD.

F  [Thr 9872] *** LOG => Process flightrec stopped (pid 4652).

F  [Thr 9872] *** LOG => Instance state is "Stopping the processes" (STOPPING @ 0, INACTIVE).

F  [Thr 9872] *** LOG => Run level 3 completed.

F  [Thr 9872] *** LOG => Instance state is "Some processes failed" (STOPPED @ 0, INACTIVE).

F 

Please has anyone done this type of install? what changes are required to get this working?

Thanks and regards,

Nisch

[TomCenens]

Hi Nisch

Your agent is supposed to be installed in d:\usr\sap\DAA and not d:\SAPMNT\...

A mount point in windows equals a share location

So you should have d:\usr\sap in the properties of the sap folder define that it's a share in windows with the share name saploc & sapmnt.

Best regards

Tom

[Former Member]

hi,

you meant to say no folders created under usr\sap\DAA\ ? or the folder exists and system not able to access?

Have you changed the env variable and profile parameter to your new address and start the instance,

have you tried with just changing the sapinst_instdir parameter instead of changing xml.

Please check

Thanks

Jansi