on 05-15-2013 10:15 AM
Dear Experts,
In the EWA We have found "Avg. Availability per Week" value is 95% actually there is no down-time in that system. We checked available log also which is having correct value only.
Plz let me know if there any other possibilities?
Regards,
Anvar J
Hi Anvardheen,
Refer to the sap note, remember this not necessarily refer to your sap instance being unavailable but rather the agents sapccmsr sapccm4x
Refer to SAP note 1855908 - Avg. Availability per Week in the EarlyWatch Report (EWA)
Note contains detailed steps in troubleshooting this
Kind Regards,
Johan
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Regards,
Benny
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