Credit management

[Former Member]

Hi,

Have googled a lot on the issue mentioned below, but couldn't get appropriate solution,

Here is the issue for simple credit check,

Customer has sufficient credit limit available,

while new sales order created, customer exceeded credit limit, hence released the order via VKM3, but order is not allowing to create delivery,

Also observed that open orders are not getting updated in info structure S066, not sure why its so,

Credit limit exceeding message,

message after VKM3 doc. released,

Here is the simple credit check setting at OVA8,

Have gone through NOTES 18613, seems all settings are in place,

Appreciate experts views,

[deepabalu]

Hi,

You analyse of the document which got blocked due to credit check. Analysis can be done by executing the program CHECK_CM using SE38 transaction. After executing a screen will appear wherein enter the sales document number also also under the settings tab select More Explanations and Display Individual Status Check boxes and execute.

Now you will be able to see the analysis done for your order.

You can check -

Settings for Credit Check

Credit Status from Table VBUK

Settings for Credit Update

Credit Update Test

Hope this helps you.

Regards,

Deepa

[Former Member]

Hi,

Just wanted to understand, is it the standard  system behavior to allow credit block to either sales order or delivery or PGI,not all 3 simultaneously,

I mean, tried setting blocks for all 3, but when s.o. is released, system didn't block delivery.

[Former Member]

Hi,

Delivry block will generated automatically in sales order,due to credit check, then it will block the delivery. so next step is PGI, you cannot do the PGI.

This will help u

Atiq

[Former Member]

Hi,

But in below case, once S.O is released, its not blocking delivery & PGI, it's allowing,

Delivery settings at OVA8

[Former Member]

Hi Seema,

Seems like you want to have a credit check at Order level, Delivery note level and as well as during PGI. you need to maintian proper settings for the same.

1) Remove all checks from OVA8 except the static check.

2) Make sure in VOV8, you have assigned indicator "D" for your sales document type.

3) Assign cerdit group in VOV8 as "01"(If working with standard).

4)Assign Delivery credit group and GI credit group in "OVAD" for your delivery document type.

5) Check credit active for your item category in "OVA7".

6 )In OVA8 for static check maitian reaction as "D", if you want you can check open order and open delivery too.

Apart from this your basic credit setting must be configured properly. Make sure you have defined 3 credit groups in "OVA6".

Also check "Item check" in "OVA8", afetr all this settings system should work fine. Revert back if still same problem. so send the screen shot for your credit groups and credit control area.

Regards,

Biswa

[rahul_vishwakarma2]

Hi Friend,

1. I think you should be out of your sales order completely from the system, then you should try to released it from the T-Code : VKM3 and VKM4. I think it will solve your issue.

Regards,

Kundan

[former_member204407]

Hi,

check any delivery block is maintained in shipping section VOV8 and schedule line category VOV6 and VD05

Remove it test the same.

Regards,

Krishna.

[Former Member]

Hi,

There was delivery block at VOV8, removed it & tested fresh orders, result is the same, not working.

Meanwhile just check S066 table saw few values, not sure as why its taking long time to update this table,

[former_member204407]

please maintain  "A" for oldest open items in OVA8 and test the same and update.

Regards,

Krishna.

[Former Member]

Hi,

Still the same result.

[former_member204407]

Use program RVKRED08 Recheck all the documents blocked for credit and release through VKM3 and Save the released document.

still if the error is persisting please share screen shot which you are facing.

Regards,

Krishna.

[former_member184080]

seema s wrote:
Hi,
There was delivery block at VOV8, removed it & tested fresh orders, result is the same, not working.

From the above message, can you tell me, when did you remove the delivery block? Is it after releasing the order from VKM3 or before releasing from VKM3. Can you try releasing the order from VKM3 and see how it works.

Regards, Sai Krishna

[Former Member]

Hi,

Tried releasing the order via VKM3 then released the order, it worked, it was due to some Z enhancements at order not allowing to release after removing delivery block.

But was checking table S066, it seems its not updating properly regularly.

[former_member184065]

Dear,

Better to consult your  ABAPer guy and debug it .At least ,you will get some clues about this issue .

Thanks,

Naren

[former_member182378]

seema,

Could you please give some more information - the business requirement, etc. w.r.t.

it was due to some Z enhancements at order not allowing to release after removing delivery block.

[former_member184080]

Hi,

How do you know that there is enhancement which is causing this issue. If so, why don't you execute or simulate same in your quality system and see the results.

BTW, refer below sap programs on credit management, you may think of running RVKRED77 if you think that S066 or 67 has some issues. Anyway, check with your ABAPer if any enhancement exist for this.

https://help.sap.com/saphelp_45b/helpdata/en/93/743861546011d1a7020000e829fd11/content.htm

Regards, Sai Krishna.

[Former Member]

Hi,

Able to release the orders successfully after releasing the order block ,

Now wanted to have credit block at delivery & PGI, but the delivery doc's are not getting blocked, its allowing for delivery & PGI,

Not sure why its so, have done OVA8 settings as below for delivery & PGI & also assigned to respective delivery type.

Update group is 0012

[Former Member]

Hi,

make sure you have assigned the credit group to delivery & GI 

and in OVA8 you have maintained for all like order delivery and  GI, like

And the the credit limit.and each function activated on your OVA8 screen.

Regards

Pitabash

[Former Member]

Hi,

First check which credit control you are using.

means it's Simple credit check or  Automatic credit check.

Your message tells you are using Simple credit check but your screen shot saying that automatic credit check.

First check you setting and master data maintenance.

Regards

Pitabash

[Former Member]

Hi,

It is Automatic credit check.

[former_member204407]

Hi,

what is update group maintained in you credit control area ?

it should be 000012 and same will flow in OVA8

also maintain oldest open item as "A" & Days Oldest item make it 100 in OVA8.

Regards,

Krishna.

[Former Member]

Hi,

It is same as mentioned by you.