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SAP CRM Mobile Sales Issues

jasmeetmanik
Participant
0 Kudos

Hi Guru,

I have small question related to customizing Mobile sales, In our business we had a request to add another country to the mobile sales app which could be used when creating propsect.

At moment i have done customizing and added the new country through spro but thats not visible on Iphone. Do you what could be thge possible reason. I do see that in the Quality system the country exist but not  in live on Iphone.

can you advice what could be wrong.

Thanks to all your help.

cheers

Jasmeet 

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

You have to add the county in the customizing and run the delta load for MAS_CUSTOMIZATION.

jasmeetmanik
Participant
0 Kudos

Thanks for your reply Masayuki,

I will tell what steps i performed

1, customizing objects.

CRM -> CRM Sales Mobile -> Basic Settings-->Countries

Entry is their for the country- IE

2. I have tried to run transaction SDOE_LOAD and run thedelta load in background for MAS_CUSTOMIZATION. in NMP

3. Checked entried in the table for DOE-  ET_ML_CUST_COUNTRY, cant see

what could be wrong any ideas

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

How about the table ET_CUST_COUNTRY?

You can also run the initial transfer from CRM.

jasmeetmanik
Participant
0 Kudos

Thanks again Masayuki,

I dont see this table via se16 ... Also can you advise how can i run the initial transfer from CRM. thanks

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

I mean the ET_CUST_COUNTRY chile node of MAS_CUSTOMIZATION data object in DOE.

Please check Setup and Configuration guide for initial transfer. I'm sure you have executed before.

jasmeetmanik
Participant
0 Kudos

thanks for your help

issue resolved. I had to run report /MSA/CUST_INITIAL_DOWNLOAD.

Answers (0)