Alerts not coming in outlook

[rasjoshi]

Hi All,

I have created alerts category in ALRTCATDEF.. and alert rules in RWB. If i trigger this alert I can see mails in RWB- AlertInbox but mails are not coming in outlook. We are using exchange server in outllok not SMTP.... can ny1 pls tell me hw to do sonfigurations for exchange server in SCOT???

I check error status in sost and its stating that -

Cannot process message in SAP System

Message no. XS817

Diagnosis

Processing could not be continued due to a technical or configuration error in the SAP system.

System Response

Processing was terminated.

Procedure

Processing was terminated in the SAP system. The reason is given in the details below:

SMTP Plug-In Not Available
Application Server Used by the Send Process:
XIdev

Please guide...

Regards,

Rashmi

[rasjoshi]

Thank you all for your reply... I found tht profile was not maintened correctly...so i added below properties in RZ10....

rdisp/start_icman = true

icm/server_port_2 = PROT=SMTP,PORT=8080,TIMEOUT=180

icm/server_port_3 = PROT=SMTP,PORT=8081,TIMEOUT=180

is/SMTP/virt_host_0 = *:8080

is/SMTP/virt_host_1 = *:8081

After that in SMICM i created services (SMICM--> goto--> Services)

Here I created SMTP with 8080 port....

After this i sent a test mail from SO00.... in SOST i got below error....

"Message cannot be transferred to node SMTP due to connection error (final)"

In SCOT -- Mail Server is outlook.company.com....

Mail port 8080....

Default Domain -- company.net....

Pls tell me what is wrong in my configuration......

Regards,

Rashmi

[nabendu_sen]

Hi Rashmi,

Check the below doc:

http://saptechnical.com/Tips/XI/Alerts/Mails.htm

It should work for exchange server.

[allamudi_loordh]

hi ,

please follow the below url.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0a27c01-26b0-2c10-bd8a-94498efa7...

Make sure that your ports are open between your XI server and Outlook server. Take help of Basis/Network security team.

Regards,

Loordh

[former_member223322]

No matter what your outlook uses, you need to setup the SMTP host & port in order to send a mail out of SAP.

~Srini