'Portal runtime error' in Transport Packages>Import under SAP EP

[Former Member]

Dear Gurus,

We have recently upgraded our EP server from 7.0 EHP2 to NW 7.3 EHP1 SP6 in windows environment. After upgrade if we try to import role in https://<FQDN of host name>:<port>/irj  > System Administration > Transport Packages > Import path, we get following error:-

Portal runtime error

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID 10:53_07/05/13_0037_5217250

See log file for details about this exception

I found following log details in DEFAULT TRACE file:-

#2.0 #2013 05 07 10:42:22:637#+0530#Error#com.sap.portal.prt.runtime.broker#

#EP-PIN-PRT#tc~epbc~prtc~api#C000AC1C023C05AD00000002000005A4#5217250000000004#sap.com/pb#com.sap.portal.prt.runtime.broker#Administrator#99##AB3B2CADB6D411E2A18D0000004F9BE2#bc99e526b6cd11e2ab9c0000004f9be2#bc99e526b6cd11e2ab9c0000004f9be2#0#Thread[HTTP Worker [@1010402638],5,Dedicated_Application_Thread]#Plain##

[PortalAppBroker.getPortalService() failed com.sap.portal.pcm.admin.nwdiservice|DtrPcmExtension

[EXCEPTION]

com.sap.portal.prt.om.ObjectNotAvailableException: Object: [com.sap.portal.pcm.admin.nwdiservice|DtrPcmExtension] load failed

Here, I have used Administrator ID to import roles. The same was working earlier and also been working in DEV server even after upgarding.

Please guide.

Regards,

Nilutpal.

[Former Member · Accepted solution]

Hello All,

Problem got solved after upgrading kernel in back-end R3 (ECC) system . Earlier it was 201 whereas the level in EP was 402, so we have upgraded kernel in ECC also to 402 and the issue got solved.

Regards,

Nilutpal.