Send Serviceorder form per e-mail from iw32

[Former Member]

    Hi all

I would like to send a service order form (SAP CS) per e-mail from iw32.

Does anyone have an idea how to perform this? "Messages" like in SD orders (va02 f.ex.) doesn't exists

(or I didn't find).

Thanks and regards

Marco

[former_member186385 · Accepted solution]

Hi,

Service order messages should be configured in OIDH transaction

Specific to user Maintain the

Planning plant,

Planner group

Shop papper ( we will call Output as shop paper for CS)

you have to use

QM06_FM_TASK_SEND_PAPER_ATTACH

QM06_FM_TASK_SEND_PAPER_PDF

any of the Function module

Please also go through the OSS note # 208271

regards,

santosh

[Former Member · Accepted solution]

Hi

I got through a long way with OSS support. Finally they told me that sending the e-mail works with sapscript but not with PDF. I had do make a custom devolpment...

The OIDH is not exactly what I need. I would like to send a pdf to for example the customer assigned to the service order. Is this possible without custom development?

Regards

Marco

[former_member186385 · Accepted solution]

Hi,

just generate a spool request by clicking on the print icon in the service order

with the spool you can generate the PDf using RSTXPDFT4 program in SE38

Save it in your local Hard desk and send through outlook

this solution has been provided as a workaround as alternate to development

regards,

santosh

[ammad_j]

Hi Macro,

Also you can try with the include LC0IHFJ. We developed this and it working successfully

But we added this @ IW31

Regards,

Ammad