Sold-to-party is not assigned to Service Desk message

[Former Member]

Hi Gurus,

I have just updated my Solution Manager 7.0 EHP1 from SP25 to SP30, and I met a problem with Sold-to-party determination process. Before I do an update, this process was working fine. After I do an update, all service desk message come to my system are not assigned sold-to-party, and I must assign to them manually.

I also check with IB52 --> Goto --> Partners, all Ibases had been assigned partners as sold-to-party. On BCOS_CUST table, I also do some customizations as SAP Notes. And also done with SPRO - Activate Partner and Address Inheritance, Change in the Past.

Are there any customizing that I am missing? Do you have any idea how to fix this problem?

Regards,

Loc Nguyen

[Former Member]

Hi, Loc.

Check this note: https://websmp230.sap-ag.de/sap(bD1ydSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1165357

[Former Member]

Hi Artem,

The issue had been solved. It's caused by the upgrade, one part of coding is overwrite by the upgrade and it return 2 sold-to-party number back when it run.

So I ask the ABAPer to roll-back the code and it run normally again.

Thanks.

Loc Nguyen