SAPInst aborts in Phase "Prepare to install minimal configuration"

[Former Member]

Hello experts,

I am trying to install a Solution Manager 7.1 SR1 using 70SWPM. OS is Windows Server 2008 R2 64Bit.

Java -version says:

java version "1.4.2_34"

Java(TM) 2 Runtime Environment, Standard Edition (build 4.1.029)

SAP Java Server VM (build 4.1.029 23.5-b02, Apr 19 2013 23:57:38 - 41_REL - optU

- windows amd64 - 6 - bas2:194384 (mixed mode))

In the Phase "Prepare to install minimal configuration" sapinst aborts. Last entries of sapinst.log are listed below.

Could anyone please help? I already searched for Notes and forums discussions but I didn't find anything useful yet.

Thanks in advance and kind regards,

Maike

Apr 26, 2013 8:54:14 AM  ...ervice.exception.ServiceBaseException [Thread[main,5,main]] Path: Exception : InvokeService error: SAX parser error: [Fatal Error: com.sap.engine.lib.xml.util.NestedException -> com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)]

java.lang.Exception

    at com.sap.exception.BaseExceptionInfo.traceAutomatically(BaseExceptionInfo.java:1175)

    at com.sap.exception.BaseExceptionInfo.<init>(BaseExceptionInfo.java:423)

    at com.sap.exception.BaseException.<init>(BaseException.java:316)

    at com.sap.tc.lm.ctc.exception.CTCException.<init>(CTCException.java:95)

    at com.sap.tc.lm.ctc.metamodel.exception.CTCBaseException.<init>(CTCBaseException.java:59)

    at com.sap.tc.lm.ctc.metamodel.exception.ActionExecuteException.<init>(ActionExecuteException.java:52)

    at com.sap.tc.lm.ctc.metamodel.service.exception.ServiceBaseException.<init>(ServiceBaseException.java:51)

    at com.sap.tc.lm.ctc.metamodel.service.validation.XMLValidator.validate(XMLValidator.java:130)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.isValidMessage(WriteProfileControllerImpl.java:186)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.execute(WriteProfileControllerImpl.java:119)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.createSystemProperties(OfflineTemplateImporterJAR.java:540)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.executeWizard(OfflineTemplateImporterJAR.java:141)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.main(OfflineTemplateImporterJAR.java:585)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:331)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Caused by: com.sap.engine.lib.xml.parser.NestedSAXParserException: Fatal Error: com.sap.engine.lib.xml.util.NestedException -> com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)(:main:, row=1, col=77) -> com.sap.engine.lib.xml.util.NestedException -> com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)

    at com.sap.engine.lib.xml.parser.readers.EncodedDataReader.read(EncodedDataReader.java:207)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.read(AdvancedXMLStreamReader.java:143)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.loadLastChar(AdvancedXMLStreamReader.java:108)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.scanByte(AdvancedXMLStreamReader.java:162)

    at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1803)

    at com.sap.engine.lib.xml.parser.ActiveXMLParser.next(ActiveXMLParser.java:282)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLSAXTokenizer.processNext(XMLSAXTokenizer.java:51)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLTokenizer.peek(XMLTokenizer.java:41)

    at com.sap.engine.lib.schema.validator.ValidationContext.peekXMLToken(ValidationContext.java:227)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:267)

    at com.sap.engine.lib.schema.validator.Validator.validateComplexTypeDefinition(Validator.java:534)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:360)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:253)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:835)

    at com.sap.engine.lib.xml.parser.Parser.parseAndProcessSchemaValidation(Parser.java:254)

    at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:337)

    at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:101)

    at com.sap.engine.lib.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:127)

    at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:84)

    at com.sap.tc.lm.ctc.metamodel.service.validation.XMLValidator.validate(XMLValidator.java:126)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.isValidMessage(WriteProfileControllerImpl.java:186)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.execute(WriteProfileControllerImpl.java:119)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.createSystemProperties(OfflineTemplateImporterJAR.java:540)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.executeWizard(OfflineTemplateImporterJAR.java:141)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.main(OfflineTemplateImporterJAR.java:585)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:331)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

    ----------------------------------------

    at com.sap.engine.lib.schema.validator.tokenizer.XMLSAXTokenizer.processNext(XMLSAXTokenizer.java:75)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLTokenizer.peek(XMLTokenizer.java:41)

    at com.sap.engine.lib.schema.validator.ValidationContext.peekXMLToken(ValidationContext.java:227)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:267)

    at com.sap.engine.lib.schema.validator.Validator.validateComplexTypeDefinition(Validator.java:534)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:360)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:253)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:835)

    at com.sap.engine.lib.xml.parser.Parser.parseAndProcessSchemaValidation(Parser.java:254)

    at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:337)

    at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:101)

    at com.sap.engine.lib.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:127)

    at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:84)

    at com.sap.tc.lm.ctc.metamodel.service.validation.XMLValidator.validate(XMLValidator.java:126)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.isValidMessage(WriteProfileControllerImpl.java:186)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.execute(WriteProfileControllerImpl.java:119)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.createSystemProperties(OfflineTemplateImporterJAR.java:540)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.executeWizard(OfflineTemplateImporterJAR.java:141)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.main(OfflineTemplateImporterJAR.java:585)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:331)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Caused by: com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)

    at com.sap.engine.lib.xml.parser.readers.EncodedDataReader.read(EncodedDataReader.java:207)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.read(AdvancedXMLStreamReader.java:143)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.loadLastChar(AdvancedXMLStreamReader.java:108)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.scanByte(AdvancedXMLStreamReader.java:162)

    at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1803)

    at com.sap.engine.lib.xml.parser.ActiveXMLParser.next(ActiveXMLParser.java:282)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLSAXTokenizer.processNext(XMLSAXTokenizer.java:51)

    ... 23 more

    ----------------------------------------

    at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:139)

    at com.sap.engine.lib.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:127)

    at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:84)

    at com.sap.tc.lm.ctc.metamodel.service.validation.XMLValidator.validate(XMLValidator.java:126)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.isValidMessage(WriteProfileControllerImpl.java:186)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.execute(WriteProfileControllerImpl.java:119)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.createSystemProperties(OfflineTemplateImporterJAR.java:540)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.executeWizard(OfflineTemplateImporterJAR.java:141)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.main(OfflineTemplateImporterJAR.java:585)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:331)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Caused by: com.sap.engine.lib.xml.util.NestedException -> com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLSAXTokenizer.processNext(XMLSAXTokenizer.java:75)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLTokenizer.peek(XMLTokenizer.java:41)

    at com.sap.engine.lib.schema.validator.ValidationContext.peekXMLToken(ValidationContext.java:227)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:267)

    at com.sap.engine.lib.schema.validator.Validator.validateComplexTypeDefinition(Validator.java:534)

    at com.sap.engine.lib.schema.validator.Validator.validateElementDeclaration(Validator.java:360)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:253)

    at com.sap.engine.lib.schema.validator.Validator.validate(Validator.java:835)

    at com.sap.engine.lib.xml.parser.Parser.parseAndProcessSchemaValidation(Parser.java:254)

    at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:337)

    at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:101)

    ... 13 more

Caused by: com.sap.engine.lib.xml.parser.ParserException: Unsupported character: a7(:main:, row:1, col:77)

    at com.sap.engine.lib.xml.parser.readers.EncodedDataReader.read(EncodedDataReader.java:207)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.read(AdvancedXMLStreamReader.java:143)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.loadLastChar(AdvancedXMLStreamReader.java:108)

    at com.sap.engine.lib.xml.parser.helpers.AdvancedXMLStreamReader.scanByte(AdvancedXMLStreamReader.java:162)

    at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1803)

    at com.sap.engine.lib.xml.parser.ActiveXMLParser.next(ActiveXMLParser.java:282)

    at com.sap.engine.lib.schema.validator.tokenizer.XMLSAXTokenizer.processNext(XMLSAXTokenizer.java:51)

    ... 23 more

Apr 26, 2013 8:54:15 AM  ...pl.process.WriteProfileControllerImpl [Thread[main,5,main]] Warning:

Apr 26, 2013 8:54:15 AM  ...pl.process.WriteProfileControllerImpl [Thread[main,5,main]] Path: Exception : The input message is not valid for the Action Controller

java.lang.Exception

    at com.sap.exception.BaseExceptionInfo.traceAutomatically(BaseExceptionInfo.java:1175)

    at com.sap.exception.BaseExceptionInfo.<init>(BaseExceptionInfo.java:423)

    at com.sap.exception.BaseException.<init>(BaseException.java:212)

    at com.sap.tc.lm.ctc.exception.CTCException.<init>(CTCException.java:99)

    at com.sap.tc.lm.ctc.metamodel.exception.CTCBaseException.<init>(CTCBaseException.java:63)

    at com.sap.tc.lm.ctc.metamodel.exception.ActionExecuteException.<init>(ActionExecuteException.java:23)

    at com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl.execute(WriteProfileControllerImpl.java:120)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.createSystemProperties(OfflineTemplateImporterJAR.java:540)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.executeWizard(OfflineTemplateImporterJAR.java:141)

    at com.sap.tc.lm.ctc.OfflineTemplateImporterJAR.main(OfflineTemplateImporterJAR.java:585)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:331)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: The input message is not valid for the Action Controller

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.tc.lm.ctc.metamodel.exception.ActionExecuteException:The input message is not valid for the Action Controller

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerImpl:execute120

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:createSystemProperties540

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:executeWizard141

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:main585

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: sun.reflect.NativeMethodAccessorImpl:invoke0-2

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: sun.reflect.NativeMethodAccessorImpl:invoke39

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: sun.reflect.DelegatingMethodAccessorImpl:invoke25

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: java.lang.reflect.Method:invoke331

Apr 26, 2013 8:54:15 AM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: com.sap.engine.offline.OfflineToolStart:main81

Program terminated abnormally

ERROR 2013-04-26 08:54:22.157

CJS-00030  Assertion failed: in

function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {

    var nw = NWInstall.getSystem(context.get("sid"));

    var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");

    var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";

    var ctcCall = ctcDirFs.concat(ctcExeFile);

    installer.writeTrace("CTC is in" + ctcCall);

    ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());

    var pmgt = new ProcessMgt();

    var app = pmgt.createChildApplication(ctcCall, []);

    var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);

    var user = (new AccountMgt()).getUser(userData.name);

    var env = pmgt.getProcessEnvironment();

    if (installer.onUnix()) {

        env.setUser(user);

    } else {

        if (installer.onOS400()) {

            env.setUser(user);

            env.setGroup(user.getPrimaryGroup());

            env.setKernelLibrary(nw.getOS4_Krnlib());

        }

    }

    env.setWorkingDirectory(ctcDirFs.getNode());

    var javaHome = nw.getJavaHome().toString();

    env.setEnvironmentVariable(new Property("JAVA_HOME", javaHome));

    installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));

    app.setEnvironment(env);

    var retval = app.run([], true);

    ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);

    installer.writeTrace("CTC has been called in Offline Mode.");

}

CTC retval is not 0 but 1

ERROR 2013-04-26 08:54:22.162

MUT-03025  Caught ESAPinstException in module call: .

ERROR 2013-04-26 08:54:23.228

FCO-00011  The step callOfflineCTC with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|usage_config|0|NW_Call_Offline_CTC|ind|ind|ind|ind|auto.id:1|0|callOfflineCTC was executed with status ERROR ( Last error reported by the step: Assertion failed: in

function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {

    var nw = NWInstall.getSystem(context.get("sid"));

    var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");

    var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";

    var ctcCall = ctcDirFs.concat(ctcExeFile);

    installer.writeTrace("CTC is in" + ctcCall);

    ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());

    var pmgt = new ProcessMgt();

    var app = pmgt.createChildApplication(ctcCall, []);

    var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);

    var user = (new AccountMgt()).getUser(userData.name);

    var env = pmgt.getProcessEnvironment();

    if (installer.onUnix()) {

        env.setUser(user);

    } else {

        if (installer.onOS400()) {

            env.setUser(user);

            env.setGroup(user.getPrimaryGroup());

            env.setKernelLibrary(nw.getOS4_Krnlib());

        }

    }

    env.setWorkingDirectory(ctcDirFs.getNode());

    var javaHome = nw.getJavaHome().toString();

    env.setEnvironmentVariable(new Property("JAVA_HOME", javaHome));

    installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));

    app.setEnvironment(env);

    var retval = app.run([], true);

    ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);

    installer.writeTrace("CTC has been called in Offline Mode.");

}

CTC retval is not 0 but 1).

INFO 2013-04-26 08:54:24.630

Creating file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\ORA\CENTRAL\AS\__instana_tmp.xml.

[Former Member · Accepted solution]

Finally, I started the installation again from scratch, then it worked without problems. I cannot say, what the problem with the first try was.

Kind regards,

Maike

[AtulKumarJain · Accepted solution]

Hi Maike,

Could you marked thread answerd.

BR

Atul

[AtulKumarJain]

Hi Maike,

please insure that you are using latest 70SWPM .

Best Regards,

Atul

[JPReyes]

Caused by: com.sap.engine.lib.xml.parser.ParserException: Unsupported character

I believe the error because you have entered in during the installation a path or a config with an unsupported character, probably a special character.

Regards, Juan

[Former Member]

Hi Juan,

thanks for your reply. Shouldn't sapinst have informed me about unsupported characters before starting the installation? The installation is almost finished at that point. I can even already log on to the AS ABAP and AS Java.

Regards,

Maike

[JPReyes]

By general thumb rule, I try not to use special characters as some special characters used on some languages as accents on vocals can be an Issue.

I havent had this issue before, but I assume you can check the xml file to see what character is causing the problem.

Regards, Juan