Approval Deadline issue

[Former Member]

Hello Expert,

               We are implementing SRM 7.0 for our Client and we have configured N-step approval workflow.

One of the business requirement is an alert or notification should be triggered to the approver if he/she doesn't approve the SC within 12 hours.

For that i have configured in event and event schema in SPRO and maintained that event SC in transaction type SHC

SPRO--> Cross Application -->event and event schema for alert management.

WF_APPR_LATEST_START--12

WF_APPR_REQUESTED_START ---12

But the deadline notifications are not triggering after doing the above configuration.

Could anyone  help me to rectify this issue?

Regards,

Mahesh.D

[Former Member · Accepted solution]

Hi Mahesh

Apart from that also you need to define recepient of notifications with SC Approver with role as AP Approver and choosing the appropriate check box

But I m not sure about two steps u did

Infact it sud be WF_APPR_LATEST_END and WF_APPR_LATEST_START--12

Regards

Trinath

[Former Member · Accepted solution]

Hello Trinath,

Thanks for your reply.

I maintained the above settings in the system but still it is not working.

Also, the system is not generating any email notification for Created, chnaged, approved SC.

I checked in SOST andthere is no email notification in it.

Is it a bug in the system or is there any SAP notes availiable for this issue??

Please help me on this issue.

Thanks,

Mahesh.