on 04-23-2013 6:13 PM
Hi,
I'm trying to log onto the SAP Netwaever Administrator.
With the only navigator i can see the login page is with chrome. With IE 8 and Firefox i see:
SAP NetWeaver Application Server 7.20 / AS Java 7.30
Error: Application error occurred during the request processing.
Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/JSTSG/Home
Details: WebApplicationException log ID is [C000AC10069201BA0000000100001470].
With Chrome, when i log on i see the html code and scripts of the page
Does anyone knows how to fix it?
I have java 1.6 Installed
Thanks!
Hi,
Update SP level 08 and above, we can access through Chrome.
Minimum SP level 05.
Note 1666862 - Allow other browsers to access the portal
Thanks & Regards,
V Srinivasan
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Hi Ignacio,
You need to provide default trace for it to nail the correct cause. From your description, it seems like an issue with the browser settings which are not rendering the page successfully.
After making sure that your system is up, clear browser cache, delete all cookies in all three, and then try opening up NWA.
Hope this helps,
Regards,
Ashutosh Shukla
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Hi Ignacio Garrone,
Can you paste the log the application.log and default trace log.
You will find the logs in below directory
/usr/sap/<SID>/<Ci instance>/j2ee/cluster/server0/log/
With Regards
Ashutosh Chaturvedi
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Hi Ignacio,
With errors like this one, It is very generic. We would really need to see what is written to the defaultrace files at the same time.
The exception log Id that you see should also be written to the traces where you should see the real cause
If you have an extraction of this then we would be able to see what is wrong
Regards,
David
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David, thanks for your reply.
In chrome, when i put my credentials and click log in it shows the following code:
</script><html><head>
</head>
<script>
var liBehindFirstDot = location.hostname.indexOf( "." ) + 1; if (liBehindFirstDot > 0) document.domain = location.hostname.substr(liBehindFirstDot );
</script>
<body>
<div id="_SSR_Error"></div>
<!-- HTML -->
<div onselectstart="event.returnValue=true; event.cancelBubble=true" style="font-family:tahoma,arial,helvetica,sans-serif;font-size:8pt;text-decoration:none;font-style:none;font-weight:none;color:#000000">
<table border="0" cellspacing="0" cellpadding="3" width="100%" height="1" style="font-weight:bold">
<tr bgcolor="#3F73A3">
<td height="23" align="left" style="font-size:10pt;color:#FFFFFF" nowrap="nowrap">500   Internal Server Error</td>
<td height="23"><img width="1" height="1" border="0" alt=""></td>
<td align="right" height="23" style="font-size:10pt;color:#FFFFFF">SAP NetWeaver Application Server/Java AS </td>
</tr>
</table>
<br>
<div style="font-size:10pt;font-weight:bold">
The initial exception that caused the request to fail, was:
</div>
<br>
<div style="font-size:13pt;color:#FF0000">
com.sap.tc.useragent.UnsupportedUserAgentException: User Agent (Safari, NaN, NaN) is not supported! com.sap.tc.useragent.service.UserAgentServiceImpl@38ed6ffe
</div>
at com.sap.tc.ls.useragent.LSBrowserDetection.getLSDevice(LSBrowserDetection.java:248)<br>
at com.sap.tc.webdynpro.clientserver.uielements.lsmgr.SystemControl.<init>(SystemControl.java:58)<br>
at com.sap.tc.webdynpro.clientimpl.ajax.AjaxClient.initialize(AjaxClient.java:1125)<br>
at com.sap.tc.webdynpro.clientimpl.ajax.AjaxClient.sendResponseHead(AjaxClient.java:380)<br>
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.<init>(ClientApplication.java:418)<br>
... 56 more<br>
<p>See <a href="#exceptionchain">full exception chain</a> for details.
<br>
<br>
<br>
<div style="font-size:12pt;font-weight:bold">
Failed to process request. Please contact your system administrator.
</div>
<p>While processing the current request, an exception occured which could not be handled by the application or the framework.
<p>If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator.
To facilitate analysis of the problem, keep a copy of this error page.
Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).
<p>For further information about the Web Dynpro error page, error analysis and a description of well-known error situations, see SAP note 1113811.
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:10pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Correction Hints</td></tr></tbody></table>
<p>
Exception could be caused by the development component:
com.sap.tc.useragent.interface
<p><i>Note: The above hints are only a guess. They are automatically derived from the exception that occurred
and therefore can't be guaranteed to address the original problem in all cases.</i>
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:10pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>System Environment</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Client</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Web Dynpro Client Type</td><td style="background-color:#FFFFFF">AJAX Client</td></tr>
<tr><td style="background-color:#FFFFFF">User agent</td><td style="background-color:#FFFFFF">Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31</td></tr>
<tr><td style="background-color:#FFFFFF">Client Type</td><td style="background-color:#FFFFFF">safari</td></tr>
<tr><td style="background-color:#FFFFFF">Client Type Profile</td><td style="background-color:#FFFFFF">sf3</td></tr>
<tr><td style="background-color:#FFFFFF">ActiveX</td><td style="background-color:#FFFFFF">disabled</td></tr>
<tr><td style="background-color:#FFFFFF">Java Applets</td><td style="background-color:#FFFFFF">enabled</td></tr>
<tr><td style="background-color:#FFFFFF">Accessibility mode</td><td style="background-color:#FFFFFF">disabled</td></tr>
<tr><td style="background-color:#FFFFFF">Inline CSS</td><td style="background-color:#FFFFFF">n/a</td></tr>
<tr><td style="background-color:#FFFFFF">Validate by rendering</td><td style="background-color:#FFFFFF">true</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Server</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Web Dynpro Runtime</td><td style="background-color:#FFFFFF">vendor: 'sap.com', name: 'tc/wd/webdynpro', scV: 'sap.com', scN: 'WD-RUNTIME', location: 'SAP AG', counter: '7.3000.20101020130749.0000', R: '7.30', SP: '0', PL: '0', change number: '102939', codeline: NW730CORE_00_REL</td></tr>
<tr><td style="background-color:#FFFFFF">J2EE Engine</td><td style="background-color:#FFFFFF">7.30.3710.100205.20100730065942</td></tr>
<tr><td style="background-color:#FFFFFF">System ID (SID)</td><td style="background-color:#FFFFFF">M07</td></tr>
<tr><td style="background-color:#FFFFFF">Server Node ID</td><td style="background-color:#FFFFFF">|3256050|32560|Server 00 00_32560|SapPru.conaprole.cop/172.16.6.146|SERVER|RUNNING</td></tr>
<tr><td style="background-color:#FFFFFF">Java VM</td><td style="background-color:#FFFFFF">SAP Java Server VM, version:6.1.018, vendor: SAP AG</td></tr>
<tr><td style="background-color:#FFFFFF">Operating system</td><td style="background-color:#FFFFFF">Windows Server 2008 R2, version: 6.1, architecture: amd64</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Application</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Java EE Application (deployable object)</td><td style="background-color:#FFFFFF">sap.com/tc~lm~itsam~ui~mainframe~wd</td></tr>
<tr><td style="background-color:#FFFFFF">Web Dynpro Application</td><td style="background-color:#FFFFFF">FloorPlanApp</td></tr>
<tr><td style="background-color:#FFFFFF">Request URI</td><td style="background-color:#FFFFFF">/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/FloorPlanApp</td></tr>
<tr><td style="background-color:#FFFFFF">Version</td><td style="background-color:#FFFFFF">vendor: 'sap.com', name: 'tc/lm/itsam/ui/mainframe/wd', scV: 'sap.com', scN: 'LMNWAUIFRMRK', location: 'SAP AG', counter: '7.3000.20101020130749.0000', R: '7.30', SP: '0', PL: '0', change number: '69'</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Session & Other</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody>
<tbody><tr><td style="background-color:#FFFFFF">Session Locale</td><td style="background-color:#FFFFFF">es_UY</td></tr>
<tr><td style="background-color:#FFFFFF">Session Timezone</td><td style="background-color:#FFFFFF">Uruguay Time</td></tr>
<tr><td style="background-color:#FFFFFF">Time of Failure</td><td style="background-color:#FFFFFF">Tue Apr 23 15:46:29 UYT 2013 (Java Time: 1366742789017)</td></tr>
<tr><td style="background-color:#FFFFFF">Session User</td><td style="background-color:#FFFFFF">ClientUser(id=USER.PRIVATE_DATASOURCE.un:Inzol, name=Inzol)</td></tr>
<tr><td style="background-color:#FFFFFF">Http Session Id</td><td style="background-color:#FFFFFF">APhlgqy_tyCcgsbVk-gY-2R86zc4PgHyrjEA_SAP</td></tr>
<tr><td style="background-color:#FFFFFF" colspan="2">Client Window Id</td></tr>
<tr><td style="background-color:#FFFFFF">Application Session Id</td><td style="background-color:#FFFFFF">1be2fc88ac4611e2b3a800000031aef2</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Web Dynpro Code Generation Infos</td></tr></tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:21+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:18+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~co~ui~nwa~localnavigation~wd: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~lm~itsam~ui~mainframe~wd</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:21+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:18+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~lm~itsam~ui~proxy</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:21+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:18+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~itsam~ui~proxy: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~lm~webadmin~mainframe~wd</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:21+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:18+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~lm~webadmin~mainframe~wd: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~wd~api</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:07+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:53+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~api: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<table border="0" cellpadding="3" cellspacing="1" width="100%" style="font-size:8pt;color:#333333;background-color:#DCE3EC;float:left;margin-bottom:2px"><tbody><thead><tr><td colspan="2">sap.com/tc~wd~restricted</td></tr></thead>
<tbody><tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapDictionaryGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:33:27+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapDictionaryGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:34:07+0000, changelist=96889, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapGenerationFrameworkCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:14:09+0000, changelist=96937, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapIdeWebDynproCheckLayer</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:31+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapMetamodelCommon</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:19:54+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapMetamodelCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:15:00+0000, changelist=97274, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapMetamodelDictionary</td><td style="background-color:#FFFFFF">7.3000.20101020121947.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:25:43+0000, changelist=96891, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapMetamodelWebDynpro</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:35:19+0000, changelist=100291, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapWebDynproGenerationCore</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:43+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapWebDynproGenerationTemplates</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:50:53+0000, changelist=97359, host=pwdfm206, is-central=true)</td></tr>
<tr><td style="background-color:#FFFFFF">WD web module webdynpro/resources/sap.com/tc~wd~restricted: SapWebDynproRuntimeGen</td><td style="background-color:#FFFFFF">7.3000.20101020130749.0000 (release=NW730CORE_00_REL, buildtime=2010-10-20T18:48:41+0000, changelist=97362, host=pwdfm206, is-central=true)</td></tr>
</tbody></table>
<br>
<br>
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:10pt;font-weight:bold;color:#FFFFFF;background-color:#3F73A3;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Detailed Error Information</td></tr></tbody></table>
<a name="exceptionchain">
<table border="0" cellpadding="3" cellspacing="0" width="100%" style="font-size:8pt;font-weight:bold;color:#000000;background-color:#A1A1A1;padding-left:6px;clear:left;margin-bottom:2px;"><tbody><tr><td>Detailed Exception Chain</td></tr></tbody></table>
</a>
com.sap.tc.useragent.UnsupportedUserAgentException: User Agent (Safari, NaN, NaN) is not supported! com.sap.tc.useragent.service.UserAgentServiceImpl@38ed6ffe<br>
at com.sap.tc.ls.useragent.LSBrowserDetection.getLSDevice(LSBrowserDetection.java:248)<br>
at com.sap.tc.webdynpro.clientserver.uielements.lsmgr.SystemControl.<init>(SystemControl.java:58)<br>
at com.sap.tc.webdynpro.clientimpl.ajax.AjaxClient.initialize(AjaxClient.java:1125)<br>
at com.sap.tc.webdynpro.clientimpl.ajax.AjaxClient.sendResponseHead(AjaxClient.java:380)<br>
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.<init>(ClientApplication.java:418)<br>
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.createApplication(ClientApplication.java:337)<br>
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.createApplication(ApplicationSession.java:1079)<br>
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.<init>(ApplicationSession.java:237)<br>
at com.sap.tc.webdynpro.serverimpl.defaultimpl.session.HttpApplicationSession.<init>(HttpApplicationSession.java:44)<br>
at com.sap.tc.webdynpro.serverimpl.defaultimpl.sessionctx.SessionManagementFactory.createApplicationSession(SessionManagementFactory.java:142)<br>
at com.sap.tc.webdynpro.services.sal.sessionctx.core.SessionManagementInternal.createApplicationSession(SessionManagementInternal.java:169)<br>
at com.sap.tc.webdynpro.serverimpl.core.adapter.AbstractHttpRequestAdapter.createApplicationSession(AbstractHttpRequestAdapter.java:483)<br>
at com.sap.tc.webdynpro.serverimpl.core.adapter.AbstractHttpRequestAdapter.getSessionObject(AbstractHttpRequestAdapter.java:345)<br>
at com.sap.tc.webdynpro.serverimpl.core.adapter.AbstractHttpProtocolAdapter.getSessionObject(AbstractHttpProtocolAdapter.java:80)<br>
at com.sap.tc.webdynpro.clientserver.session.RequestManager.getSessionAndUpdateSessionEventState(RequestManager.java:526)<br>
at com.sap.tc.webdynpro.clientserver.session.RequestManager.findApplicationSession(RequestManager.java:473)<br>
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:319)<br>
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)<br>
at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)<br>
at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doGet(AbstractDispatcherServlet.java:55)<br>
at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)<br>
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)<br>
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)<br>
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)<br>
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:453)<br>
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)<br>
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)<br>
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)<br>
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)<br>
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)<br>
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)<br>
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)<br>
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)<br>
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)<br>
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)<br>
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)<br>
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)<br>
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)<br>
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)<br>
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)<br>
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)<br>
</div>
</div>
</body>
</html>
Hi Ignacio,
Like what others have said, It looks like a browser rendering issue. First of all, please ensure that you are on an SP level that supports the browsers that you are using.
You can check this information on our PAM page
Secondly, Is it possible for you to paste the defaultrace file here. From this we will see the real cause of the issueYou will find the latest trace in \usr\sap\<SID>\<INSTID>\J2EE\cluster\server0\log.
Regards.
David
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