on 04-23-2013 3:29 PM
When we try to do a print preview with a PO that is to be in Ukrainian we get an Adobe Reader error.... adobe reader could not open purchase order....
The SRM PO provides a message at the same time saying enter a printer. I suspect that somewhere it is looking for an appropriate printer but cannot find it which is causing the adobe form error. The default printer for the user is set up to use Ukrainian. Any ideas on what else we need to look at?
We do not have any issues with print preview for any other languages just Ukrainian. If the PO is mailed the PDF opens fine with the Ukrainian language it is just with the PO print preview.
Thanks.
Sandra
I believe I found the issue so will close this discussion. I found that during the print preview process it was going to table tsfdevty which is a table containing default device types for each language. In our case there is not a default device type for the Ukrainian language.
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