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HANA SP04 Installation error

Former Member
0 Kudos

Hi All,

I am facing a persistent issue installing SAP HANA SP04 on my laptop. First i installed client and it was successfull and then started DB installation. Installation but failed with following reasons. Initially i thought it would be problem with password for user SYSTEM but not an issue with password and tried again but having the same issue..

Here is a log info from hdbinst.log file.

02:07:51.405 - INFO:     Installing initial topology
02:07:51.405 - INFO:     -------------------------------------------------------
02:07:51.405 - INFO:       Starting external program /usr/sap/HAN/HDB00/exe/hdbnsutil
02:07:51.405 - INFO:         Command line is: /usr/sap/HAN/HDB00/exe/hdbnsutil -initTopology
02:08:11.339 - INFO:         Output line 1: nameserver india:30001 not responding.
02:08:11.663 - INFO:         Output line 2: creating persistence ...
02:08:15.279 - INFO:         Output line 3: run as transaction master
02:08:31.505 - INFO:         Output line 4:
02:08:31.505 - INFO:         Output line 5: writing initial topology...
02:08:32.946 - INFO:         Output line 6: writing initial license: status check = 2
02:08:36.520 - INFO:         Output line 7: done.
02:08:36.639 - INFO:         Program terminated with exit code 0
02:07:51.405 - INFO:     -------------------------------------------------------
02:07:51.405 - INFO:     END: Installing initial topology
02:07:51.405 - INFO:     -------------------------------------------------------
02:08:36.643 - INFO:     Registering sapstartsrv
02:08:36.647 - INFO:       Starting external program /usr/sap/HAN/HDB00/exe/sapstartsrv
02:08:36.648 - INFO:         Command line is: /usr/sap/HAN/HDB00/exe/sapstartsrv pf=/usr/sap/HAN/SYS/profile/HAN_HDB00_india -reg
02:08:51.940 - INFO:         Program terminated with exit code 0
02:07:51.392 - INFO:   ---------------------------------------------------------
02:07:51.392 - INFO:   END: Creating System...
02:07:51.392 - INFO:   ---------------------------------------------------------
02:07:51.392 - INFO:   ---------------------------------------------------------
02:07:51.392 - INFO:   Configuring user home '/usr/sap/HAN/home'
02:07:51.392 - INFO:   ---------------------------------------------------------
02:07:51.392 - INFO:     Copy /usr/sap/HAN/global/hdb/install/support/SAPSRC.CSH to /usr/sap/HAN/home/.sapsrc.csh
02:07:51.392 - INFO:     Copy /usr/sap/HAN/global/hdb/install/support/SAPSRC.SH to /usr/sap/HAN/home/.sapsrc.sh
02:07:51.393 - INFO:     Copy /usr/sap/HAN/global/hdb/install/support/CSHRC to /usr/sap/HAN/home/.cshrc
02:07:51.393 - INFO:     /usr/sap/HAN/home/.bashrc already exists -> overwriting
02:07:51.393 - INFO:     Copy /usr/sap/HAN/global/hdb/install/support/BASHRC to /usr/sap/HAN/home/.bashrc
02:07:51.393 - INFO:     /usr/sap/HAN/home/.profile already exists -> overwriting
02:07:51.393 - INFO:     Copy /usr/sap/HAN/global/hdb/install/support/PROFILE to /usr/sap/HAN/home/.profile
02:07:51.393 - INFO:     Processing file '/usr/sap/HAN/global/hdb/install/support/SAPENV.SH'
02:07:51.393 - INFO:       Replaced '\@SID\@' with 'HAN'
02:07:51.393 - INFO:     File '/usr/sap/HAN/home/.sapenv.sh' was updated
02:07:51.393 - INFO:     Processing file '/usr/sap/HAN/global/hdb/install/support/SAPENV.CSH'
02:07:51.394 - INFO:       Replaced '\@SID\@' with 'HAN'
02:07:51.394 - INFO:     File '/usr/sap/HAN/home/.sapenv.csh' was updated
02:07:51.392 - INFO:   ---------------------------------------------------------
02:07:51.392 - INFO:   END: Configuring user home '/usr/sap/HAN/home'
02:07:51.392 - INFO:   ---------------------------------------------------------
02:08:51.943 - INFO:   ---------------------------------------------------------
02:08:51.943 - INFO:   Starting SAP HANA Database system...
02:08:51.943 - INFO:   ---------------------------------------------------------
02:08:51.943 - INFO:     Starting external program /bin/su
02:08:51.943 - INFO:       Command line is: /bin/su - hanadm -c "/usr/sap/HAN/HDB00/HDB start india"
02:08:52.149 - INFO:       Output line 1: Starting instance using: /usr/sap/HAN/SYS/exe/hdb/startsap HDB00 india
02:08:52.149 - INFO:       Output line 2:
02:09:09.257 - INFO:       Output line 3:  Warning: Could not find virtual host in ifconfig list
02:09:09.357 - INFO:       Output line 4:
02:09:09.357 - INFO:       Output line 5: Starting SAP Instance HDB00
02:09:09.360 - INFO:       Output line 6: ------------------------------
02:09:09.361 - INFO:       Output line 7:  Startup-Log is written to /usr/sap/HAN/home/startsap_HDB00.log
02:09:24.462 - INFO:       Output line 8:  Instance Service on host india started
02:09:54.516 - INFO:       Output line 9:  Instance on host india started
02:09:54.523 - INFO:       Output line 10:
02:09:55.525 - INFO:       Program terminated with exit code 0
02:09:55.525 - INFO:     Waiting for IndexServer
02:10:50.701 - INFO:       IndexServer is alive: pid = 9138, args = hdbindexserver
02:08:51.943 - INFO:   ---------------------------------------------------------
02:08:51.943 - INFO:   END: Starting SAP HANA Database system...
02:08:51.943 - INFO:   ---------------------------------------------------------
02:10:50.701 - INFO:   ---------------------------------------------------------
02:10:50.701 - INFO:   Setting password of database user SYSTEM
02:10:50.701 - INFO:   ---------------------------------------------------------
02:11:12.248 - INFO:     Connection refused: retrying... (0)
02:11:13.399 - INFO:     IndexServer is alive: pid = 9138, args = hdbindexserver
02:11:29.400 - INFO:     Connection refused: retrying... (1)
02:11:30.571 - INFO:     IndexServer is alive: pid = 9138, args = hdbindexserver
02:11:46.580 - INFO:     Connection refused: retrying... (2)
02:11:47.771 - INFO:     IndexServer is alive: pid = 9138, args = hdbindexserver
02:12:03.780 - INFO:     Connection refused: retrying... (3)
02:12:04.908 - INFO:     IndexServer is alive: pid = 9138, args = hdbindexserver
02:12:20.920 - INFO:     Connection refused: retrying... (4)
02:10:50.701 - INFO:   ---------------------------------------------------------
02:10:50.701 - INFO:   END: Setting password of database user SYSTEM
02:10:50.701 - INFO:   ---------------------------------------------------------
02:06:00.939 - INFO: -----------------------------------------------------------
02:06:00.939 - INFO: END: Creating System...
02:06:00.939 - INFO: -----------------------------------------------------------
02:12:22.061 - ERR: Installation failed
02:12:22.061 - ERR:   error installing
02:12:22.060 - ERR:     Cannot create Instance
02:12:22.060 - ERR:       Cannot set password of database user SYSTEM
02:12:22.059 - ERR:         Connect failed: IndexServer crashed
02:12:22.061 - ERR: Could not remove   "/usr/sap/HAN/global/hdb/install/config/installation.ini".

Can someone help? Many thanks in advance!!!

Regards,

Kasi


Accepted Solutions (0)

Answers (1)

Answers (1)

AtulKumarJain
Active Contributor
0 Kudos

Hi Kasi,

Do the user have admin rights on the server in which you are installing the HANA.

Best Regards,

Atul

Former Member
0 Kudos

Hi Atul,

I am using user root for installing the HANA, so defenitely root will have admin rights. pls let ms know if any other checks do i need to check

Regards,

Kasi

AtulKumarJain
Active Contributor
0 Kudos

Hi Kasi,

Could you please provide log of installation which can be found  /var/tmp/hdb********  .

please also post the indexserver trace .

Best Regards,

Atul