Issue with net value in credit memo request with ref of contract (VA43)

[Former Member]

Hi All,

Hello we have Contract order XXXXXXXX and now we would like to create credit note against it. I have created order XXXXXXXX with the reference to contract but cannot create credit note - error log saying document is incomplete due the missing net value in credit memo request, but why does it still say missing net value missing? Pls advice how to create credit note against these contract orders?

we can see the net value in item condition.

Qty                         1 EA       Net                 21.092,87  EUR
                                            Tax                  5.062,29

Incompletion log showing missing net value.

Net value                       0,00  EUR

Thanks,

Naveen

[former_member211108]

Hello Navin,

Few quick checks that may help you:

• Check copy control  for price type
• Check your pricing procedure determined  in both the documents are same
• check the requirement routine assigned to the conditions in the credit memo pricing procedure
• Check pricing date and make sure all condition records are valid for that date

Thanks and Regards,

Atulkumar Dagade

[Former Member]

Hi All,

Service & Maint.Contract created XXXXXXXXXX

BillingPlanType 02 Periodic

Invoice contract created (10 contract invoice) and accounting doc cleared for all.

please suggest me how i can create credit memo?

Thanks,

Naveen

[former_member182378]

Naveen,

Please check the Net value of credit memo request at the header level.

Go to SE16N, table VBAK, give the document number (credit memo request), check what is the value of NETWR?

Added: Also check if the billing block is removed from the credit memo request, before creating the credit memo (billing document)

Message was edited by: Typewriter, added in blue color font

[Former Member]

Hi,

Thanks for your reply.

The net value showing at header & item level.

If you open the credit meno request the net value showing as 0,00 & VBAK table  showing as 0.00.

While saving the doc incompletion log showing missing net value.

Above reason i.m unable to create the credit note (error showing the credit memo request incomplete).

Thanks,

Naveen