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For a SC, PO and GR are created, but in the 'related documents' section, these PO and GR info. is not available, only the sc number is visible. Guys, please help

Former Member
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Hello Guys,

We are using  sRM 7 in  classic scenario.

Issue :  For a SC, PO and GR are created, but in the 'related documents' section, the  history is not updated. Only the SC number is displayed.

The PO and GR info. is not available, only the sc number is visible at the 'related documents' section'.

Guys, please help  n confirm me whether running get_status job in SRM would update the follow on docs info....or if anything furhter needs to be done.

If possible, pls answer to 'chinna4srm@gmail.com' as well..

Regards,

Varun

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Varun,

please make sure that reports CLEAN_REQREQ_UP and BBP_GET_STATUS_2 are scheduled as background jobs.

Regards Stephan

Former Member
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Hi

As stephan mentioned, bg jobs CLEAN_REQREQ_UP and BBP_GET_STATUS_2 should be running frequently in order to get the histror updated.

Also, pls re run the job BBP_GET_STATUS_2 for the shopping carts which you are not finding the tracking information updated.

Regards,
Govardhan