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Approval assigment block not changing status of CR

Former Member
0 Kudos

Hi all,

My problem is :

When in assigment block Approval, if f.e. i have only 1 step for approve. When i do approve there status of CR are not changed and still in To be approved.

Same with Rejected not switch

Can any one help?

Regards Dan

Accepted Solutions (0)

Answers (1)

Answers (1)

mich_vollmer
Contributor
0 Kudos

Hi Dan,

please check IMG activity 'Set Up Process-Dependent Status Control' in the area 'Change Request Management Framework'. there you define in which status the approval procedure should go in case it is rejected/approved and has not/already created follwo on documents.

Maybe you have created a ZMCR and not the customizing,

best regards,

Michael

Former Member
0 Kudos

Hi Michael,

Thanks for reply, checked IMG there are same entries for ZMCR like SMCR

what can be wrong?

Regards Dan

Former Member
0 Kudos

Solved,

Was missed 2 actions in ppf and additional backround actions.

It's because ZMCR was copied from SMCR and reconfigured before me.

So there was missed customization.

Now im still working with custom transaction copy of SMCG with approval block.

Reject is not working, approve is working strange ...

Regards Dan

Former Member
0 Kudos

Hello Dan,

I have the same problem...
what action and backround action you've been missing?

Thx and kind regards,
Tina