service activity number range

[Former Member]

Hi Experts,

We have to create service activity number range like 001001, 001002, 003004, 005009 (six character, external number range, but first two character are 00), but when I am creating service activity first 00 are disappearing and activity are creating like 1001, 1002, 3004, 5009, how to achieve number range so that first two zero donot disappear.

Regards

Rajeev Gupta

[sanjeevc]

Hi Rajeev,

You have define 6 digit series while creating service master system will capture 4 digit only while system should capture whole 6 digit for that you check with MM consultant.

For example let say in FICO GL is 15 digit lengthy but it create 8 digit only due to define 8 digit in other transaction.

Regards,

Sanjeev