Question on Alert ID

[r_s_kulkarni11]

Hello Guys,

I have successfully configured Alerts in my PI system in production environment today.

The mails are getting triggered correcrtly, but I have noticed 1 strange thing that today we have 2 alert mails but for first mail alert Id is 0001

and for second alert it is 0003 , Can you tell me where the 0002 gone? when I used to test in QA system the alert Ids are in order.

I have also checked the ALRTDISP and there I can see only 2 alerts are triggered till date from production system.

Please let me know your answers.

Thanks in advance.

Regards,

Rahul Kulkarni

[nabendu_sen]

Hi Rahul,

Are you using any restrictions in RWB Alert rule?

[former_member184789]

Hi Rahul,

Are you using the option in RWB 'Suppress multiple Alerts' in Alert Configuration.

[r_s_kulkarni11]

Hello all,

Yes I am using Suppress proporty and there are no restrictions

[former_member184720]

Can you also check in the table SXMSALERTLOGGER to see how many entries are there. Dont give any filter conditions..