Making SAP Component Changeable- Incident creation through SMIN

[Former Member]

I am utilizing Solution Manager 7.1 to configure the Webclient user interface. Currently once the Reference Object--> Component field is populated it cannot be changed. How to I make this field changeable?

Thanks

[former_member187281]

Good day Maheshie:

Did you get an answer or a solution?  We have exactly the same issue and are in our research phase.

Thanks,

Juan

[Former Member]

Hi,

make the incident to display mode, then SAP colloaboration will have edit icon enabled.

Click on edit button, then you will be able to edit the SAP Component.

hope it helps.

Thanks,

Subhashini.

[Former Member]

Hi Subhashini,

   Thanks for the reponse but I think I phrased my question wrong. My issue is not with the SAP Component, it is with the Component field under the Reference Object section. I have attached a screen shot of the field in question.

How can I make this changeable for all users?

Thanks

[Former Member]

HI Maheshie,

Have you generated the ibase components.

If not first try to generate the IBase components using IB_GEN.

Thanks,

subhashini.

[Former Member]

I am not sure if this is the issue. Once I enter in the component field, the ibase field is auto-populated, which is good. My question is how I can customize so that the component field can be changed after it is already populated.

If you still believe the issue is tih the IBase, can you instruct me  on how to generate the IBase components once I have entered transaction IB_GEN?

[Former Member]

Hi Subhashini,

     Any response to my last question?

Thanks,

Maheshie