Customer Copy of Business Role- Prompting 2 Options in CRM_UI

[Former Member]

  Hello,

      I am configuring Solution Manager 7.1 to utilize Webclient for all Incident messages with transaction type SMIN.

I have created a customer copy of the SOLMANPRO Business role as well as a customer copy of its PFCG Role ID, SAP_SM_CRM_UIU_SOLMANPRO.

I assigned the customer copy of the PFCG Role to the customer copy of the business role in SPRO--> CRM--> UI Framework--> Technical Role Definition--> Define Business Role.

Now, when I enter transaction CRM_UI, I receive a prompt to select which Business role I want to use, SOLMANPRO or my customer copy.

What steps should I take to ensure that the Webclient interface opens automatically with the display of the customer copy of my business role, without prompting me to choose between the two?

Thanks!

[Former Member · Accepted solution]

Hi,

Pelase remove the standard solmanpro role from your user id.

Assign only the custom role you have defined.

This will ensuer that by default ur custom role will get displayed.

Thanks,

Subhashini.