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Ademas de lo que bien comenta Manuel, en la guía, hay otros puntos a revisar, estos ya los revisaste?
4. Error: "Connection Failed - The request timed out. (-1001)", “Processing Failed - Internal server error; contact your system administrator”
Please verify the connection between the mobile and B1i server. (See SAP Note 1776825)
The most common issue is the SSL configuration. Note: For the mobile solution, B1i uses default port 8443 with SSL connection. Hence set the mobile app configure under Web Service to <server_ip_address>:8443 and leave SSL ‘ON’ as default.
Other reasons could be:
- Root cause 1: In Integration Framework -> SLD->B1iServer, mobile and target company are not correctly configured.
- Solution 1: Choose the target company, Click the button “Test connection” for B1DI and JDBC, ensure the message is successful. Also SLD->WSforMobile->associatedSrvIP, it is configured correctly for the target company (servername/databasename for 8.81PL05 or lower versions, servername for higher versions).
- Root Cause 2: Some or all mobile scenarios are not activated correctly.
Solution 2:- Open integration framework web page, choose Scenarios -> Setup. For 1.7.5, it should be “94 of 94”, which means there are totally 94 steps and all of them are activated. If it looks like something like “76 of 94”, it means there are inactive steps.
- Choose the “Deactivate” button to deactivate the mobile package. After this, the button changes to “Activate”.
- Choose the “Steps” button, a web page would pop up.
- Choose the “all Activate” and then click the save button. After that, close this popup.
- After a few seconds, the Scenario Steps should become something like “94 of 94”.
- Choose the “Activate” button to activate the mobile package. It should pop up a confirmation dialog box, choose the "OK" button.
- Root Cause 3: B1i tasks/message blocked in the queue.
- Solution 3: (Please note that you will lose the messages in the queue if you clear the queue. This solution is not recommended in the production server.)
B1if->Monitoring->Queue Monitor, clear the message one by one as following:
Choose a message in the Queues, then click the Streams in the second column. There will be Messages appearing in the third column. Choose the message and clear.
Repeat the same for others, until all events are cleared. - Root Cause 4: The B1i DI Proxy services (SAP Business One DI Proxy Service and SAP Business One DI Proxy Service Monitor) are not started. (The symptom is mobile app does not respond and there is no pop-up.)
- Solution 4: Start B1i DI Proxy related services.
- Root Cause 5: Integration Framework->SLD->B1i Server->WSforMobile -> WSAR->associatedSrvIP, it is inconsistent with the other server settings. (some are server name, some are IP address)
- Solution 5: It should be consistent with the other server setting: all using server name, or all using IP address. Especially in the following fields:(after change them, please restart B1i DI Proxy related services and SAP Business One Integration Service)
Integration Framework > SLD > B1i Server > [company database] > B1DI > b1Server
Integration Framework > SLD > B1i Server > [company database] > JDBC > url
EventSender Setup > Step 1 > DB Server Name
License Manager > Configure Security > DB Server - Root cause 6: The password has unsupported characters such as “&”, “<” and “>”.
- Solution 6: avoid to use such characters for mobile users currently.
- Root Cause 7: B1i SQL database disk is full.
- Solution 7: Shrink B1i database or delete the B1i database logs.
- Root Cause 8: The default port 1433 is not used by the selected database instance.
- Solution 8: The TCP IP port of the SQL database instance should be changed to 1433.
- Root Cause 9: The issue occurs when adding a sales order in SAP Business One for iPhone and iPad.
- Solution 9: Please refer to SAP 1846475.
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Hola Manuel, en tu crystal solo agrega el parametro,
En tu Iphone sería asi,
Al seleccionar el reporte te deberá pedir los parametros de Fecha:
Asignas el rango
Segun la Nota 1602674 desde el PL 09 soporta los parametros.
5. SAP Crystal Reports displays blue image on mobile device
- Root cause 1: Reports with parameters are currently not compatible with the current mobile app.
- Workaround: Simple reports that does not use parameters for the required data.
- Solution 1: Mobile app 1.7.0 supports selection criteria for SAP Crystal Reports (supported only in conjunction with SAP Business One 8.82 PL09)
Saludos
Alessandro.
Hola,
Les envío un ejemplo de informe donde puedo filtrar por fecha Desde -- Hasta, por cliente y por grupo de artículo:
Imagen 1: El parámetro de cliente lleva la consulta (Cliente@FROM OCRD WHERE CardType = 'C')
Imagen 2: Ponemos la consulta a cada comanado
Imagen 3: Ponemos las consultas a cada comando:
Imagen 4: Accedemos a cada parámetro:
Imagen 5: Parámetro Estático rellenando los valores de la tabla, en este caso los grupos (se pueden importar desde Excel):
Imagen 6:El para´metro de clientes lo hacemos dinámico, seleccionando los capos que nos interese (esto sólo servirá para el informe en SAP directamente, desde los dispositivos se mostrarán todos)
Imagen 7: Los parámetros de fechas son de tipo Fecha y estáticos:
Imagen 8: Así se muestran en los dispositivos:
Espero que les ayude.
Un saludo,
Tere
Hola,
Con respecto a que los informes no pueden tener parámetros comentarte que a partir de la actualización de diciembre/2012 si se pueden poner parámetros, de hecho nosotros tenemos clientes que lo utilizan y los informes tienen parámetros, si es cierto que en tablas propias los valores de los parámetros sólo los he conseguido poner de forma estática:
Revisa que tengas asignada en el usuario la licencia B1i y que tenga activo el check de "Usuario móvil"
Saludos
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