Business Partner are flagged for Archiving but I don't want it

[former_member683001]

hello

I use Solution Manager 7.1 SP3.

All the Business Partner of my company (VAR company) are now flagged for archiving and i don't know why.

I 'm not able to use Service Desk because of this.

So I have two questions :

1) how unflag my Business Partner ? (I do use it)

I try with BUPA_PRE_DA  transaction, but it's not working.

2) How these BP have been flagged for archiving ?

I use SARA transaction and i found :

CA_BUPA (Archiving Business PArtner ) Inactive

CRM_ACT_ON (CRM Activity)                Active

CRM_SBDBL (problem Symptom)          Active

CRM_SBDSOL (Solution)                    Active

PRODUCT_MD    (Archiving Object)     Active

Thanks for help

Regards

Pascal

[former_member683001]

Hello Vivek

I try with your informations , it's ok now : my Business Partner is no more  flagged

But ....I cannot use it anyway because there is no more relation between this BP and the company and when we try to create a message on Service Desk, no system is found

It seems that this BP can not be used.

Is that possible to re-create all my BP of my company 'even if we have a lot of message ?

or

re-create the links ?

Thanks

regards

pascal

[former_member683001]

Hello

I do it again because the BP that i unlocked was alone.

I try with another one who is attached to my BP (company) ,links are ok :

it's not possible to unflagged because the system says "The Business partner has status Not Flagged for Archiving" so i don't understand !!!

Thanks

regards

Pascal

[Vivek_Hegde]

Hi,

In BUPA_PRE_DA txn pls verify your parameter inputs; Does it look like below?

Regards,

Vivek