Support Pack not available in OCS list of SPAM

[Former Member]

Hi all,

        We are trying to apply SAPKU70201 BBPCRM support patch.I also downloaded the add on KU70201,KU70202,KU70203.The SAR file has been extracted successfully and moved to Eps/in folder.Then its Loaded via Application server Successfully.But after that when we go to "New Support Packages" the loaded Support Packages are not seen in the OCS . Please tell any Solution.We checked Maintenance License also.It is valid.

Regards,

Mathan A

[Former Member · Accepted solution]

Hi Mathan,

• can you able to see those patches by choosing All Support Packages. ?
• please recheck the current patch levels and compare the patches that you are trying to apply.
• If it is new addons please try from Saint. please let me know the status.

Thanks.

[Former Member · Accepted solution]

Hi Kishore,

I am not able to see those patches in All Support Packages

Tried to install addon using SAINT but it is also not showing the list after loading the packages

There is no current CRM patch in the System We r trying to appply CRM

Thanks,

Mathan.A

[former_member189797 · Accepted solution]

Dear Mathan,

First, you cannot apply a Support Package if the concerned add-on is not installed in the system.

So if the BBPCRM is not installed in the system, you cannot apply its support packages.

BBPCRM 702 is no Add-on component, this is the central component for

CRM.

Is it a CRM system ??

Regards,

Gaurav

[Former Member]

Hi Mathan,

First check for the dependency files after  you extract and placed in EPS/IN.

To check the dependency go for SPAM-->Display, if dependency is there means you have to fullfill the dependency first and then only you can proceed.

Second thing,for applying patch in CRM can be done ONLY through support pack manager for CRM.

go for spam-->environment-->Support package manager for EBP/CRM.

Regards,

Vinodh

[Former Member]

Hi

please share your system details.

and make sure that component are matches to your system.if spam is not showing the imported packages means that are not  suitable for your system.

thanks

Mahipal

[former_member188883]

Hi Mathan,

What is the SPAM version ?

What is the BBPCRM version installed on the system ?

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

SPAM version is 7.02/0047

BBP CRM is not installed and we r trying to install version KU70203.

for that we need to apply KU70202 and for this need to apply KU70201

But KU70201 is not showing in our New Support packages list in OCS

Thanks,

Mathan.A

[former_member188883]

Hi Mathan

BBP CRM is not installed and we r trying to install version KU70203.
for that we need to apply KU70202 and for this need to apply KU70201
But KU70201 is not showing in our New Support packages list in OCS

For installing KU70201 you should download BBPCRM package first and extract it into the queue.

Post this then check the results in SPAM -> New Support Packages

Regards,

Deepak Kori