on 02-28-2007 7:58 PM
Hi gurus
I´am looking for some trx. that let me set up default values when a Support Message is being created, such as: Ibase, product ID, Priority, Category, so on.
I´d appreciate any help that could be helpful...
Thanks
You can use transaction variants to set default values.
http://help.sap.com/saphelp_crm50/helpdata/en/7d/f639f8015111d396480000e82de14a/frameset.htm
See also my tip on how to default the transaction type "SLFN" before you start the recording of the transaction variant.
Good luck.
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Hello Efrain,
Please check note 827940.
As far as I know SOLMAN SAP Development is thinking in create a customize function for transaction NOTIF_CREATE.
Hope this helps,
Dolores
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