Unable to Reverse the billing Doc

[Former Member]

Hi SAP Guru's,

When canceling a billing doc. T/code VF11 syst. refers to LOG.

The Log states : Cancellation doc. is not the same as original billing doc.

                             : Data inconsistency during processing of he doc.

The billing doc. that am try to cancel/ reverse is not cleared to account.

Can you tell me how i should go about in overcoming this issue and canceling this doc.

Thanks in Advance!!

[Former Member]

Hi Sai krishna,

I tried it. but no such success.

I think this is because of the POS and billing integration.

That is why the error comes stating;

The Log states : Cancellation doc. is not the same as original billing doc.

                             : Data inconsistency during processing of he doc.

The billing doc. that am try to cancel/ reverse is not cleared to account.

Thanks in Advance!!...

[Shiva_Ram]

You may need to check OSS Note 978098 - Partial cancellation: FI document is cancelled completely

Note 895101 - Output of incorrect error messages for cancellation

Regards,

[Former Member]

Hi SAP Guru's,

This process works with a POS and SAP billing integration. So when we try to reverse the billing Doc. we get an error.

Thanks in Advance!!...

[Former Member]

Hi SAP Guru's,

I must inform you, this issue is on ISretail. do i have to be concerned in anyway in this regard?

Thanks in Advance!!..

[former_member184080]

Hi,

Have you checked the second thread which is in my reply. That was related IS retail.

Regards, Sai krishna.

[Lakshmipathi]

Ensure that you are not trying to cancel the original cancelled billing document.  Also have a look at the following note

• Note 489676 - External billing documents cannot be cancelled due to VF 188

Still if your issue is not resolved, let me know the error message number.

G. Lakshmipathi

[former_member184080]

Hi,

Check below links may help you.

http://scn.sap.com/thread/1677160

http://scn.sap.com/thread/927256

Regards, Sai Krishna.