Error while creating user in Java(ep) system

[Former Member]

Hi,

I am using sap IDM 7.1 sp3 .I am trying to provision users created in SAP IDM to SAP EP . The job is triggered whenever a business role is assigned to a user present in IDM. But following exception occur after "Create Java user" job is executed.

putNextEntry failed storingSPML.SAPUSER.test-sap12

Exception from Add operation:com.sap.idm.ic.ToPassException: Exception when creating user :(No text available)

Exception from Modify operation:com.sap.idm.ic.ToPassException: SPML exception: Unexpected error when processing modify request Unsupported ID found null

[ivan_petrov]

Hi Nilakantha,

Did you assign the pass to SAP repository?

Did you checked your repository connection settings?

Best Regards,

Ivan

[ivan_petrov]

Hi Nilakantha,

According the error you have posted you are trying to provision user with ID = null

So may be you are setting the wrong MSKEYVALUE, you should look carefully.

Best Regards,

Ivan

[Former Member]

Hi Ivan

I am attaching the log below for the MSKEYVALUE and the corresponding value. I am unable to analyze the error. This error is coming while the job CreateJavaUser runs during provisioning of User to EP.

Error	putNextEntry failed storingSPML.SAPUSER.testsap13
	Exception from Add operation:com.sap.idm.ic.ToPassException: Exception when creating user :(No text available)
	Exception from Modify operation:com.sap.idm.ic.ToPassException: SPML exception: Unexpected error when processing modify request Unsupported ID found null
SAP_CHANGENUMBER	188371
MXREF_MX_ROLE	5792
MX_PASSWORD	d472590738707c5b3662df5e7fc17c44
MXREF_MX_PRIVILEGE	3976|24568|24560
TEMPACCOUNTUMEDEV	testsap13
TEMPACCOUNTEPDEV	testsap13
MX_ENTRYTYPE	MX_PERSON
MX_AUTOPRIVILEGE	24561|24621|24562
DISPLAYNAME	ep,
MX_LASTNAME	ep
MX_AUTOROLE	5792
ACCOUNTUMEDEV	testsap13
MSKEY	24632
MSKEYVALUE	testsap13
MX_ENCRYPTED_PASSWORD	{DES3}1:bcf7c7b9a01523a5
Error	putNextEntry failed storingSPML.SAPUSER.testsap13
	Exception from Add operation:com.sap.idm.ic.ToPassException: Exception when creating user :(No text available)
	Exception from Modify operation:com.sap.idm.ic.ToPassException: SPML exception: Unexpected error when processing modify request Unsupported ID found null
SAP_CHANGENUMBER	188371
MXREF_MX_ROLE	5792
MX_PASSWORD	d472590738707c5b3662df5e7fc17c44
MXREF_MX_PRIVILEGE	3976|24568|24560
TEMPACCOUNTUMEDEV	testsap13
TEMPACCOUNTEPDEV	testsap13
MX_ENTRYTYPE	MX_PERSON
MX_AUTOPRIVILEGE	24561|24621|24562
DISPLAYNAME	ep,
MX_LASTNAME	ep
MX_AUTOROLE	5792
ACCOUNTUMEDEV	testsap13
MSKEY	24632
MSKEYVALUE	testsap13
MX_ENCRYPTED_PASSWORD	{DES3}1:bcf7c7b9a01523a5
Error	putNextEntry failed storingSPML.SAPUSER.testsap13
	Exception from Add operation:com.sap.idm.ic.ToPassException: Exception when creating user :(No text available)
	Exception from Modify operation:com.sap.idm.ic.ToPassException: SPML exception: Unexpected error when processing modify request Unsupported ID found null
SAP_CHANGENUMBER	188371
MXREF_MX_ROLE	5792
MX_PASSWORD	d472590738707c5b3662df5e7fc17c44
MXREF_MX_PRIVILEGE	3976|24568|24560
TEMPACCOUNTUMEDEV	testsap13
TEMPACCOUNTEPDEV	testsap13
MX_ENTRYTYPE	MX_PERSON
MX_AUTOPRIVILEGE	24561|24621|24562
DISPLAYNAME	ep,
MX_LASTNAME	ep
MX_AUTOROLE	5792
ACCOUNTUMEDEV	testsap13
MSKEY	24632
MSKEYVALUE	testsap13
MX_ENCRYPTED_PASSWORD	{DES3}1:bcf7c7b9a01523a5

Regards,

Nilakanth

[ivan_petrov]

Hi Nilakanth,

I don't know how this pass works, but because you didn't specify the "changetype", you receive 2 errors.

• IDM executes ADD operation and you receive an error with no text message attached.
• IDM executes MODIFY operation and you receive NULL for ID

So does this user exists? If so and you are sure that you provide all needed parameters to the pass, something is generally wrong and you should open an OSS ticket to SAP.

But if you are trying to update already existing user, than you definitely are missing some vital parameters for this pass.

Best Regards,

Ivan 

[Former Member]

Hi Ivan

           The user is existing in IDM .Now we are trying to provisioning the user in EP(AS JAVA).During provisioning it is showing above error.