Email Action to mailing list or multiple users.

[Former Member]

Hello,

We have requirement that when a ticket is creating from ECC,an email should to triggered to Support Team which has 2 or more members.

Under BP for the Support team i can only add one email address.

Is it possible to add Mailing list address like mmsupport@abc.com under Email communication to send mail to users that are part of mmsupport@abc.com

Regards

Abhishek

[Former Member]

Abhishek,

The simple answer should be yes. You should be able to enter a group defined email address as the email address for any business partner, regardless of the type of the partner (employee/group/org).

We have primarily done this for our Group BP's (like a support team) and it works just fine. Every email recipient defined in the group email address should get the email.

Kindest regards

'

Paul

[Former Member]

Hi, look at this greate blog post: http://scn.sap.com/docs/DOC-35291 (section "5. E-mail to multiple recipients").