on 03-20-2013 11:06 AM
Hello All,
We are in SRM 7.0 SP11; this was a recent observation that a substitute approver can approve his own shopping cart. This is not the case for other user where they cannot approve their own carts.
The user is maintained as a substitute in HRUS_D2, but as per standard a requestor cannot approve his cart.
We are unable to replicate this in our QA system, but the issue is happening in live system.
Kindly advise if i am missing anything or the standard could be bye passed some way.
Thanks in advance.
Regards,
Catherine
You must check approval work item container: in excluded agent tabel: SHopping cart creator/ if the cart is created on Behalf of any user.
Check this name should be populated in excluded agent tab. If so it will satisfy Substitute criterion also.
Last option is to make corrections in process schema enhancement implementation. But check first customizing settings
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Hi Catherine,
Please refer Note 1527897 - Substitute can approve own shopping cart and Note 1540866 - Substitute can approver own document via Approval mail to verify if the changes related to this note is already implemented in your system.
Thank you
Ritesh
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Hello Catherine,
Can you please see if the changes mentioned in Note
1763536 - Approval By Document Creator at SRM 7.0 on is there in your system? Here is the abstract what i am referring to;
Symptom
Environment
Reproducing the Issue
Cause
ResolutionSince SRM 7.0 on Customer has the option to insert the requestor as approver.Therefore, please follow the steps below to achieve this:
NOTE: This works for both WFL workflow types (AC and PC) after SRM 7.0 on. Note2: Once you have this switch activated the substitutes can approver their own documents |
Thank you
Ritesh
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