on 03-20-2013 9:14 AM
Hello
I have problem when setting mailing for company "abc"(company was bought/taken by "cde").
Namely in trx. scot i set their
SMTP-server "big-mailrelay.cde.local".
Physical connection from OS "telnet big-mailrelay.cde.local 25" is opened.
However when sending e-mails from SAP I get (in trx. sost) statuses like "still no entry in queue" and "errors"
I do not fully understand "default domain" setting.
I left "abc.com"
Also I tried with "cde.local" but no success.
I got info I should use username: XXXXXXXXX (jts-mailrelay@cde.local)
and pass: "XXXXXXXXX"
How to deal with such an issue?
Thank you in advance for help
Jan
Message was edited by: Juan Reyes
Also I tried with "cde.local" but no success.
I got info I should use username: XXXXXXXXXX (jts-mailrelay@cde.local)
and pass: "XXXXXXX"
How to deal with such an issue?
Hi Jan,
You need to set the domain to the same domain as your SMTP server.
Now, you cannot use uname/pass authentication to connect to the SMTP server so you need to ask your Mail team to add the IP Address of your SAP server to the Relay Agent of the SMTP server. Only then you should be in business...
Also, make sure that your senders have an updated e-mail in their Master Data.
Regards, Juan
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Hello
Juan, thank you very much.
I have set also senders e-mail adress in master address to "cde.local"
As the issue persists how could I trace where the issue is stucked?
Do you have an other idea?
The message I get is " Message cannot be transferred to node SMTP due to connection error (final)"
Thank you in advance
Jan
Hi Jan,
Please do a " routing test " from transaction scot.
As you say that you are facing " Connection error " above test will show you excatly at which node message is failing.
Additionally in default domain, you need to maintain wild card entry for all those people in your oraganization who can send messages via scot.Like say all users having yahoo.com id should be able to send messages via scot then I will maintain *.yahoo.com in my " Default domain".
let us know if your issue is resolved.
Regards,
Deepa.
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