Download Manager - Windows 8 - Install - Failed to load DLL

[Former Member]

Hey,

i have a Problem. I try to install the SAP Download Manager in Windows 8. I installed the latest JRE 7 (Version 7 Update 17) 64Bit also 32Bit.

When i start the Installation (install.exe) the following error occurs:

----------------------------------

ZeroGu3: Windows DLL failed to load

at ZeroGa2.b(DashoA10*..)

at ZeroGa2.b(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

------------------------------------

When i try it with the jar file (Java Installation) the installer starts.. but cannot find a JRE.. when i manually try to add the executbale JAVA.exe the following message occurs:

The selected application is not a valid Java Virtual Machine for this Installation.

-------------------------------------

Can someone help here?

Regards

[Former Member · Accepted solution]

Hi,

  Please try as follows.

1.Download the SAP Download Manager Java Archive from the SAP Software Download Center.

2.Unzip the file and copy install.jar to any folder on your server (Note: you can delete install.jar after the installation is complete).

3.Open a shell ("command prompt") and change directory (type: cd 'the directory name') to the directory in which the install.jar was copied.

4.At the prompt, type: java -jar install.jar.

5.Follow the installation wizard steps.

6.After the install completes, to launch SAP Download Manager, change to the directory where you installed SAP Download Manager. Type the command: java -classpath DLManager.jar dlmanager.Application.

Or please follow the steps available in the following link.

https://websmp107.sap-ag.de/~sapidb/002006825000000233132001/

Thanks and Regards,

Vimal

[Former Member · Accepted solution]

Thanks,

but that helps not. Because as i wrote. The Installer from the JAR File runs fine. But the installer cannot find any JAVA-VM on my System. But ist installed. And i also cannot choose one. Then the above described error occurs?!

Regards and Thanks for your help.

[Former Member · Accepted solution]

Hi,

Please follow the below steps... Will be easy.

1.Please go the link https://websmp105.sap-ag.de/~sapidb/011000358700001363472011/

2.Go to Manual Installation for Windows and Linux:

3.Download  Download Manager Java Archive (JAR file, 958 KB)

4.Copy it to a directory where it can permanently reside.

5.Open a shell ("command prompt") and change directory (type: cd 'the directory name') to the directory in which the Download Manager Java Archive was copied.

6.At the prompt, type: java -classpath "DLManager.jar" dlmanager.Application

7.The Download Manager application will start up.

Thanks and Regards,

Vimal

[Former Member · Accepted solution]

Thanks,

that worked fine

Regards

[Former Member · Accepted solution]

Hello,

it works fine for me too.

Is there any way to create a shortcut to launch DLManager.jar without open the shell command?

Regards

Chris

[Former Member · Accepted solution]

Hi Maria,

I have the same problem. When I try your solution it is not able to connect to service market place.

Please advice

Regards

Piyush

[Former Member · Accepted solution]

Hi everyone

Windows 8, Java 7.45

Im also expiriencing not being able to connect to Service Marketplace.

Download Manager tries to connect but fails. At the bottom of Download Manager window is the following error message: "The request failed: 404"

Anyone solved that one yet?

** UPDATE: The error only occured when trying to download BIP 4.1 SP2 installation files. Guess I don´t have authorisation to downloand them even though they are visible in Service Marketplace. I have no problem downloading BIP 4.1 SP1 installation files**

Regards

R

[former_member195792 · Accepted solution]

Hi,

Just download the "normal" download manager for Windows.

Before you install the .exe, first set the compatibility to Windows 7.

Everything should work fine then.

Regards,

Menno

[Former Member · Accepted solution]

Hi

How and where to set compatibility to Windows 7? I am new to Windows 8.1 with very limited knowledge on it.

Regards

Piyush

[former_member195792 · Accepted solution]

HI,

If you right mouse click on the install.exe you will see and option called something like "solve compatibility problem"

Click that, and you will get to choose on which former Windows version this install.exe worked.

Choose Windows 7 here.

Hope this helps,

Regards,

Menno

[Nicolas_Flores · Accepted solution]

It has worked fine for me. thanks

[Former Member · Accepted solution]

Hi,

I tried this solution and it worked fine for me too.

Thanks.

[ChengJiajia · Accepted solution]

This solution works fine for me.

Thanks a lot for sharing this.

[Former Member · Accepted solution]

I was trying to uninstall Download Manager and was getting the DLL error mentioned above.  Per Menno's suggestion, I ran the uninstall program with the compatibility option and it automatically chose the right settings which enabled the uninstall program to run. Thanks!

[Former Member]

Kindly checkout my Blog

http://vishalchaudharybasis.blogspot.in/2014/12/download-manager-windows-8-install.html

Thanks & Best Regards

Vishal Chaudhary

SAP BASIS CONSULTANT

Hero Group

[Former Member]

Hi,

1. Install SAP Download Manager for Windows

2.Open a shell ("command prompt") and change directory (type: cd 'where install SAP Download Manager'

3.Type the command: java -classpath DLManager.jar

Best Regards,

Ondra

[Former Member]

Post Windows 8.1 patch upgrade it is installed and working fine. Possibly it was not able to access Java VM for some reason earlier.

Anyway Thanks all of you for valuable suggestions.

Regards

Piyush